Balmoral Arms
Deputy General Manager
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Join Crerar Hotels – Where Passion Meets Hospitality!
Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As Deputy General Manager at Crerar Hotels, you will oversee all Front of House (FOH) operations, including housekeeping, while acting as a line manager to FOH staff. You will ensure a professional and welcoming guest experience, coordinating with Supervisors and Duty Managers to maintain exceptional service standards. Your role includes handling administrative duties such as staff rotas, time sheet records, and FOH sales reporting. You will also manage credit applications through Head Office, oversee PM account procedures, and ensure timely invoicing. Additionally, you will liaise with external credit companies, maintain control of the sales ledger, and conduct regular income audits to verify accuracy in financial reporting and cash handling across departments.
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Why Work with Us?
On top of the fantastic benefits below we offer a salary of £45k
At Crerar Hotels, we truly value our team, and that’s why we offer:
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
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Be Part of Something Special.
Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
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