Cineworld Cinemas Ltd
Deputy General Manager - Belfast
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What is the job?
At Cineworld, creating great cinema experiences starts with exceptional leadership. Our Deputy General Managers play a key role in bringing that to life, supporting the General Manager in leading the operation and developing a high-performing culture that enables teams to share joy through extraordinary experiences.
We're looking for a Deputy General Manager to join our Belfast cinema. Working closely with the General Manager and management team, you'll help deliver operational excellence across the site, ensuring every customer enjoys a welcoming, safe and memorable cinema experience.
Located within the Odyssey Centre in Belfast, our 13-screen cinema is one of the most exciting cinema destinations in the region. Alongside a Laser IMAX, 4DX, ScreenX and Dolby Atmos screens, the cinema also features a Café Bar serving Lavazza coffee along with a busy concession stand. Situated near the SSE Arena, Hollywood Bowl and W5, the cinema sits at the heart of one of Belfast's leading entertainment destinations.
This is a full-time position, working 39 hours across 5 days. Evenings and weekends are the peak trading times, so broad availability is essential.
What do you get?
- Salary up to £38,500 + £2,500 location allowance & discretionary annual bonus
- Free tickets for you and your friends/family + in cinema discounts, with your own Premiere Pass card!
- Cineworld Cinemas offers a wide variety of benefits; early pay access, all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, savings on restaurants, gyms and high street brands, cash back healthcare plan, eye care scheme and loads more!
- In addition to this we also offer retail incentives and in house competitions.
What will you be doing?
- Support the General Manager in the day-to-day leadership and operational running of the cinema, deputising when required.
- Lead, coach and develop managers, team leaders and team members to create a high-performing and engaged team.
- Take ownership of recruitment, onboarding, training and performance management across the cinema.
- Drive exceptional customer experiences by empowering teams to resolve issues, deliver great service and continually raise standards.
- Ensure the cinema operates safely, efficiently and in line with all company policies, procedures and health & safety requirements.
- Monitor commercial performance, identify opportunities to improve results and support the delivery of business objectives.
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About you
- You have experience managing people and operations within a customer-focused environment such as hospitality, leisure, retail, entertainment or a similar fast-paced industry.
- You can motivate, develop and coach teams to achieve high standards of performance and customer service.
- You are comfortable managing recruitment, people development, employee relations matters and performance conversations.
- You are commercially aware and can balance customer experience, operational priorities and business performance.
- You are organised, adaptable and able to prioritise effectively in a fast-moving environment.
- You are flexible to work evenings, weekends and other key trading periods in line with business needs.
- You will be a great fit, if our values resonate with you: We Create, We Perform, We Inspire. Read more about them here - About us
About Cineworld & Picturehouse
Cineworld & Picturehouse – where movie magic meets unforgettable experiences!
At Cineworld & Picturehouse, part of the Regal Global Entertainment group, every day is a celebration of all things film and entertainment. From the first popcorn crunch to the final credits, we’re all about creating moments that spark joy, laughter, and a little bit of movie magic.
With over 9,000 screens across 751 locations in 10 countries, including our flagship brands Cineworld and Picturehouse here in the UK and Ireland, as well as Cinema City and Yes Planet across Europe and Israel, and Regal Cinemas in the United States – we bring the joy of cinema to millions.
With buzzing hubs in Brentford (our Cinema Support Office) and the heart of London’s Leicester Square (Picturehouse HQ), we offer a mix of hybrid and remote working options, depending on the role.
What really makes Cineworld shine? Our people. We’re passionate about supporting your growth and helping you carve out your dream career within the Regal Global Entertainment group. Fancy joining us on this epic film adventure? Dive into the Cineworld & Picturehouse stories and see what life’s like behind the scenes of the big screen!
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Read more about the Cineworld & Picturehouse culture here – Cineworld stories
Our Benefits
We put our people first by offering a wider range of exception benefits designed to support your wellbeing, work-life balance, and professional growth – because when you thrive, we all succeed.
- Discretionary annual bonus
- Unlimited free cinema tickets for you and a guest, including complimentary popcorn and drinks every visit
- Market-leading parental leave with up to 18 weeks’ paid leave per child for the primary carer
- Discounted gym memberships and a cycle-to-work scheme
- Pension scheme with generous company-matched contributions
- Early access to salary payments for greater financial flexibility
- Comprehensive healthcare benefits including 24/7 access to a Virtual GP for you and your immediate family, a healthcare cash plan, BUPA dental care, and eye care vouchers, among others
Inclusion & Belonging
At Regal Global Entertainment, we believe our strength comes from our people. We are committed to fostering a workplace where everyone feels valued, respected, and able to bring their authentic selves to work. Our commitment to belonging extends across all aspects of identity, including gender, ethnicity, age, disability, sexual orientation, religion, and background.
We take pride in creating an environment where differences are celebrated and everyone has equal opportunities to succeed. Our hiring process is designed to be fair and accessible, welcoming applicants from all walks of life. If you need any accommodations during the hiring process or in the workplace to support your needs, please contact the Talent team.
If you have any questions about this role or working at Regal Cineworld Group please contact careers@regalcineworld.com. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
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