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Deputy General Manager
Up to £42,000 / Year
Full Time
2 Years Experience
Location: South East London
Job Type: Full Time
Experience Required: 2 Years Experience
Salary: Up to £42,000 / Year
Description
Deputy General Manager - up to £42k + Bonus - South East London
The Rose is no ordinary pub. We're a busy, iconic venue known for amazing food, top-tier drinks, and an unbeatable atmosphere. Whether it's a packed sports night, a sunny afternoon in our huge beer garden, or a buzzing private event, there’s always something happening — and we love it that way. We're proud to be a local favourite and we’re on the lookout for an experienced Deputy General Manager to help us keep raising the bar.
You’ll need to bring solid experience in hospitality management and thrive in fast-paced, high-volume settings. You’re someone who leads from the front, keeps a cool head under pressure, and knows how to bring the best out of a team. Our crew is tight-knit, passionate, and all about creating brilliant guest experiences — we work hard, play hard, and genuinely love what we do.
In this role, you’ll be right at the heart of the action, supporting the General Manager in all aspects of the business. That means running smooth shifts, keeping service levels sky-high, and helping drive the continued success of the best pub in the area. We want someone who’s hands-on, full of ideas, and ready to make their mark. If you’re looking to join a fun, ambitious team and take your career to the next level in a place that’s full of energy, opportunity, and good times — we want to hear from you.
The Role
As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
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What We’re Looking For
- "Wear your heart on your sleeve", take ownership, be bold and run the business as if it's your own
- Be cool, calm and collected, manage pressure with ease, nothing can phase you
- You’re not precious. We leave our egos at the door and help get stuff done
- Must have minimum 2 years’ experience as a manager depending on the property being looked at
- Solid communication and organisational skills, be approachable
- Superb customer & floor service skills
- Strong all-round business knowledge from financials to customer satisfaction
- An entrepreneurial flare
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
- Personal License holder beneficial
What’s in It for You
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- The opportunity to make strategic decisions within your business – take ownership and Be Fearless
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
- 28 days holiday
- Goes without saying, but we’ll feed you during your shift
- Employee Assistance Programme (EAP)
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
- Access your Wages anytime through Wagestream
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Get help with your application
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Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
For Urban Pubs & Bars' privacy notice, click here. For Harri’s privacy notice click here.
Apply Now
Location: 272 New Cross Rd, London SE14 6AA, UK
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