Valor Hospitality Careers - UK
Deputy Head Housekeeper
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
- The Medlock at Etihad Campus, Manchester
At The Medlock, every detail matters - the gentle glow of a perfectly prepared room, the calm precision behind the scenes, the quiet confidence of a team who take pride in creating memorable stays.
We're looking for a Deputy Head Housekeeper who embodies that same spirit: someone who leads with warmth, inspires with integrity and understands that true hospitality is felt in the spaces we create.
About The Medlock
The Medlock, a Radisson Blu hotel, is a brand-new 401-key hotel set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally.
The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world-class 60,000-seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment, attracting visitors from around the world.
About the Role
As our Deputy Head Housekeeper, you'll be the calm, capable force that keeps the heartbeat of the department steady and strong. Working closely with the Head Housekeeper, you'll help shape the daily rhythm of the team - ensuring every guest corridor and shared space carries the signature Medlock finish our guests will come to know and love.
You'll lead with warmth, clarity, and a grounded confidence, supporting the team to deliver exceptional standards while helping create a workplace where people feel encouraged, motivated, and proud of what they do. With an organised approach and a sharp eye for detail, you'll help manage the day-to-day operation to ensure everything runs smoothly, efficiently, and always with the guest experience at the centre.
What You'll Be Doing
- Support the Head Housekeeper in leading the team with positivity, professionalism, and pride - ensuring every room and public area is beautifully presented, refreshed, and guest-ready.
- Your day will involve anything from assisting with daily room allocations, rotas, and performance; coaching and training your team with hands-on leadership, to working closely with Front Office and Engineering teams to maintain a seamless, connected guest journey.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What's in it for You?
- Be part of a high-profile launch within one of Manchester's most exciting developments.
- Join an energetic leadership team with a shared passion for delivering experiences that feel effortless, personal, and memorable.
- Work closely with City Football Group, Valor Hospitality, and Radisson Hotel Group — benefitting from strong support while retaining local ownership and autonomy within the wider hotel team.
- Grow your career in a hotel environment where your ideas, individuality, and ambition are encouraged.
About You
- You are warm, welcoming, and naturally genuine in the way you care for your guests and colleagues.
- You are confident under pressure, with a steady presence and a touch of individuality that makes you memorable.
- You're passionate about supporting and developing people, building team spirit, and creating a sense of belonging.
- An effective communicator and enthusiastic collaborator, grounded and connected to the city you're helping shape.
- You are experienced in a fast-paced, large volume hotel operations, ideally within a premium, lifestyle, or high-energy environment.
Benefits
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends, and family
- Valor team member rates at our UK hotels, with rooms from just £30 B&B
- Discounted stays for friends and family
- 50% discount when dining in our restaurants and bars
- Free meals while on duty, keeping you well-fuelled
- Access to high-street discounts on a range of shops, experiences, and more
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
- Generous refer-a-friend bonuses, starting at £250
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay-day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental, and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
At The Medlock, you'll join a team that champions individuality, celebrates growth, and thrives on delivering exceptional hospitality. You'll enjoy industry-led training, opportunities for progression, and the chance to make your mark in one of Manchester's most exciting hotel teams.
Ready to Be a Part of History?
Apply now and take your hospitality career to the next level.
Click Apply Now.
Equal Opportunities
Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.
Employment is subject to the provision of proof of eligibility to work in the UK.
Due to our safeguarding promise, all UK-based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard, or enhanced check depending on the job role and responsibilities.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills