Ramsay Health Care
Deputy Head of Clinical Services
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Job Description
Deputy Head of Clinical Services
West Midlands Hospital & Stourside Hospital
Our company is built on people caring for people. It is an ethos through which we’ve grown to be one of the largest independent healthcare providers in the world. You’ll help deliver the highest quality outcomes for our patients, whilst nurturing a welcoming environment that allows all our staff to develop their skills and careers as well as our services.
What you’ll bring with you
A commitment to the development of high-quality evidence-based acute care is essential, combined with personal drive, enthusiasm, creativity, and resilience. The role is ideal for a senior clinical leader aspiring to a role as Deputy Head of Clinical Services (Deputy Matron).
You will be working with the Head of Clinical Services (Matron), to assist in driving sustainable excellence in safety and quality of care and services.
The role of the Deputy Head of Clinical Services will be to support the Head of Clinical Services in ensuring the day-to-day operational management of the clinical services are in line with best practice. Therefore, it is a requirement that you are a strong leader working in a senior clinical role as you will be required to problem solve and provide direction enabling services to run safely and effectively which may on occasion require you to step in clinically. Communication is a key part of this role as you will be required to influence and change/challenge practices at all levels.
You will be responsible for assisting in the progression of meaningful changes to patient pathways and ensuring they are embedded into the service. The Deputy HOCS will act as a lead for all specialities, providing expert advice to nursing staff and the multi-disciplinary teams and taking on the duties of the Head of Clinical Services in their absence. You will have a broad range of knowledge and experience to support quality governance, incident management, and data analysis and action.
The Deputy HOCS will undertake data reports and incident reporting, analysis, and support the Head of Clinical Services with data requirements of the Hospital from the Clinical Governance requirements to the ICB reports and also actioning and embedding good practice from PSIRF incidents and the PSIRG meetings.
Although there will be a requirement to work across both sites as required, the Deputy Head of Clinical Services will be primarily based at Stourside Hospital to provide day-to-day leadership support on site and clinical assurance to the Head of Clinical Services.
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- Professional clinical registration with no restrictions
- Academic and analytical in report writing
- Previous experience of line managing clinical departments
- Innovation in clinical practice
- Policy development
- Completing and developing clinical audit programmes
- Ability to self-direct/self-motivate, make decisions, and generate ideas
- Well-developed understanding of research and development and clinical effectiveness approaches to care
- Interpersonal skills in managing conflict
- Ability to lead and influence a positive culture through compassionate leadership
- Commitment to the development of the clinical practice of others
- Excellent communication, interpersonal, negotiating, and influencing skills
- Work well as a member of the Senior Clinical Team
Benefits
- 25 Days Leave + Bank Holidays
- Buy & Sell Flexi Leave Options
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Enhanced Competitive Parental Leave Policies (launched 2022)
- Private Healthcare for you and dependents includes online GP
- Life Assurance (Death in Service)
- Free Training and Development via the Academy
- Free Parking on site
- The Blue Light Card Scheme
- Long service, Employee recognition, and appreciation awards
About us
West Midlands Hospital is one of the West Midland's leading private hospitals set in 3.5 acres of pleasant grounds at Colman Hill, Halesowen, ten miles from Birmingham City Centre. Operating since 1988 the hospital has 29 private bedrooms, all with en-suite facilities.
By investing in advanced medical technology, the hospital offers a wide range of treatments and services. We have two theatres one with Lamina flow, and cover a wide range of surgical specialities; these include Orthopaedics, General surgery, Gynaecology, ENT, Ophthalmology, Cosmetic, and urology. We also have a separate endoscopy suite.
In September 2020, we opened Stourside Hospital, a designated off-site ambulatory care unit with an operating theatre and two recovery bays with also a Ward area, minor ops unit in the Outpatients Department, Pre Assessment Unit, Xray, and Physiotherapy facilities. Located less than 5 miles from the West Midlands hospital to enable us to offer more services to our patients. Stourside is an integral part of the wider West Midlands Hospital strategic plan and this role is key to ensure the success of our multi-site business.
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We’re Ramsay Health Care UK. With 35 hospitals, 7,600 staff, and 200,000 patients treated every year, we’re one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services, and physiotherapy.
In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated ‘Good’ by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS.
We’re part of a global hospital group with over 50 years’ experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth.
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We reserve the right to close our adverts prior to the announced closing date to ensure a quality recruitment process.
We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company, we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to safeguarding and promoting the welfare of adults, children, and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.
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