Betsi Cadwaladr University Health Board
Deputy Head of Counter Fraud
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Job Overview
The Deputy Head of Local Counter Fraud is a senior investigative and leadership role responsible for protecting the Health Board from fraud, bribery, and corruption. The post holder leads and manages complex criminal, civil, and disciplinary investigations, while supporting and deputising for the Head of Counter Fraud.
Key aspects of the role include:
- Conducting and overseeing fraud investigations, gathering evidence, interviewing witnesses and suspects, and preparing prosecution files for the Crown Prosecution Service (CPS).
- Managing and supervising Local Counter Fraud Specialists, Technicians, and Administrative Support staff, ensuring effective workload management, investigation quality, and staff welfare.
- Working closely with partner organizations including the NHS Counter Fraud Authority, NHS Counter Fraud Service Wales, Police, CPS, National Crime Agency, and other public sector bodies.
- Providing expert advice to senior leaders on fraud risks, investigations, disciplinary action, criminal proceedings, and fraud prevention measures.
- Delivering fraud awareness training, fraud-proofing initiatives, and proactive exercises to promote a strong counter-fraud culture across the organization.
- Supporting the delivery of the annual Counter Fraud Workplan and helping develop policies, procedures, and strategies to reduce fraud risk.
Main duties of the job
The Deputy Head of Local Counter Fraud supports the leadership and delivery of the Health Board's counter fraud service, helping to protect NHS resources from fraud, bribery, and corruption. Key responsibilities include:
- Leading and supervising the Local Counter Fraud Team.
- Managing investigations.
- Deputising for the Head of Local Counter Fraud when required.
The post holder conducts and oversees complex criminal, civil, and disciplinary investigations, gathering and analyzing evidence, interviewing witnesses and suspects, preparing prosecution files, and presenting evidence in court and disciplinary proceedings.
The role provides expert advice to senior managers and key stakeholders on fraud risks, sanctions, and preventative measures, while working closely with organizations such as the NHS Counter Fraud Authority, NHS Counter Fraud Service Wales, Police, and the Crown Prosecution Service.
The post holder is also responsible for promoting a strong counter fraud culture through fraud awareness training, preventative exercises, fraud risk assessments, and policy development. They support the delivery of the Annual Counter Fraud Work Plan, identify system weaknesses, recommend control improvements, and ensure compliance with relevant legislation, professional standards, and NHS requirements.
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The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others, or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organization in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favorably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications And Knowledge
Essential criteria
- Educated to master’s level in relevant subject or equivalent level qualification or experience of working at a similar level in specialist area.
- Hold an Accredited Counter Fraud Specialist qualification, or be willing to work towards.
- Procedures applicable to the successful management of criminal, civil investigations, and disciplinary investigations, a proven track record in this area.
- Knowledge of:
- U.K. law as it relates to corruption, bribery, and fraudulent activity.
- Preparation of case files for submission to solicitors and barristers.
- Experience of dealing with highly complex and politically sensitive issues within a large organization.
Desirable criteria
- Knowledge of NHS Wales’ structures and working practices.
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Experience
Essential criteria
- Extensive experience of managing complex criminal investigations, adhering to investigative legislation, including preparation of criminal cases for court.
- Managerial experience in the arena of criminal / internal including disciplinary investigations.
- Experience of creating and delivering presentations to a varied audience both electronically and face to face.
- Ability to manage and analyze large amounts of data, draw sound conclusions, and present findings in an easily understood format.
- Excellent interpersonal skills demonstrating credibility, influence, and political acumen; building and maintaining effective relationships across all grades and disciplines and within a wide variety of circumstances.
- The ability to work as part of multi-disciplinary teams at both a strategic and operational level, both within and outside the Health Board.
- The ability to work on your own initiative, organizing your own workload and the workload of others to ensure that the team operates effectively.
Desirable criteria
- Prior experience of working within the NHS or other public organization.
- Experience of completion of the Criminal Justice System MG forms.
- Experience of promoting a counter fraud culture in public or private sector.
Skills And Attributes
Essential criteria
- Ability to prepare and produce concise and insightful reports to senior leaders both internally and externally.
- Demonstrate sound judgment when making decisions under pressure in complex areas where there is little or no precedent.
- Ability to prioritize and manage own workload to deliver operational objectives.
- Significant proficiency in the use of Microsoft products, Outlook, Word, Excel, PowerPoint, and Teams.
- Ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines.
- Knowledge of legislation and procedures applicable to the successful management of criminal, civil, and disciplinary investigations.
- Sound judgment, decision-making, and organizational skills.
- Able to interpret legislation, national guidance as appropriate to the role.
- Self-motivated and committed to developing self and team members.
- Proven ability to influence large groups of staff.
Desirable criteria
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
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