British Council
Deputy Head of Internal Communications
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Location: London, UK
Contract Type: One-Year Fixed Term Contract
Closing date: 20 August 2026 at 21:59 UK Time
Requirements
You must have the legal right to work in the UK at the time of application. We are unable to support with visa sponsorship and relocation.
Role Purpose - The Job
To be the strategic lead for all change communication planning, in support of a range of complex business needs, including global change programmes, divisional plans and cross-organisation initiatives, ensuring all plans directly support the British Council’s strategic priorities.
To offer professional, strategic advice and coaching in leadership communication to senior managers and thought leadership in strategic change communications.
To deputise in the absence of the Head of Internal Communications to lead the wider internal communications team, support senior leadership communications and senior stakeholder engagement, and crisis communications.
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Role Context - About The Team
Corporate Communications leads the global strategy, policies and professional guidance for internal and change communications, media and PR, crisis communications, stakeholder engagement, events, and digital communications. They sit within the Deputy Chief Executive Officer’s area, together with teams that develop and communicate the British Council’s strategy, policies, and international operations.
Requirements Of The Role
Minimum/essential
- Advanced knowledge and significant experience in developing internal and change communication strategies within a complex global organisation
- Knowledge and experience in identifying, analysing and mitigating risks as a part of strategic communication planning
- Advanced experience in communication measurement and producing insights to inform and develop strategies
- Highly effective stakeholder management and influencing skills, including coaching senior leaders in leadership comms and engagement
- Capability to manage multiple projects across a matrixed global organisation
- Knowledge and experience of managing a range of communication channels and methods, using creativity to increase engagement and impact
- Managing and developing a high-performing team
- Writing and editing skills to a senior professional standard, plus storytelling
- Crisis communications experience and an understanding of organisational and reputation risk
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Desirable
- A higher qualification or equivalent experience in strategic change management and/or behavioural science
- An understanding of communications in a government / public sector environment
Professional Qualification and Certification
- Essential: a degree in communications or a closely related discipline.
- Desirable: a postgraduate diploma or equivalent qualification specifically in internal communications, employee engagement or employee experience.
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