East of England Ambulance Service NHS Trust
Deputy Head of Resource Planning
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Deputy Head of Resource Planning
The Deputy Head of Resource Planning is a senior leadership role within the Planning Directorate, responsible for leading the Trust's operational and Emergency Operations Centre (EOC) resource planning and scheduling functions. The postholder will ensure that the Trust has the right people, with the right skills, in the right place at the right time to meet patient demand, operational performance standards and regulatory requirements. The role provides strategic and operational leadership to the Scheduling Department, drives performance improvement, and works closely with internal and external stakeholders to support the delivery of safe, effective and efficient patient care. The successful candidate will also deputise for the Head of Resource Planning as required.
Key Responsibilities
- Lead the operational resource planning and scheduling function across a large geographical area to ensure workforce resources are aligned to patient demand and service requirements.
- Manage and develop a large team of Resource Planning Managers, Scheduling Coordinators and support staff, promoting high performance and staff wellbeing.
- Provide expert advice and recommendations on workforce planning, resourcing strategies and operational performance to senior leaders across the Trust.
- Ensure compliance with statutory, regulatory and organisational requirements, including Working Time Regulations and workforce governance standards.
- Lead performance improvement initiatives and support the development of innovative workforce planning solutions to improve service delivery and patient outcomes.
- Build and maintain effective relationships with stakeholders including operational teams, trade union representatives and external partners.
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Location and Environment
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.
About EEAST
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
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We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Contact Information
For further details / informal visits contact:
- Name: Senior P&R Management Team
- Job title: Senior P&R Management Team
- Email address: schedulingheads@eastamb.nhs.uk
- Telephone number: 01234 243200
Please contact Senior P&R Management Team via email schedulingheads@eastamb.nhs.uk
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