360 CRS
Deputy Manager - Children's Residential Home
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Working hours are variable, averaging 37 hours per week (160 per month), scheduled Monday to Sunday with advance notice, including a 45-minute unpaid daily break; the role includes one weekly sleep-in shift and may require additional hours, including public holidays and covering staff absence.
£37000 - £39000 per annum dependent on experience.
About Us
We are a growing, forward-thinking children’s residential care organisation with homes across the Southwest, London, and a brand-new multi-home provision in Durham. Our mission is powerful and clear: to help children aged 7–17 rebuild trust, confidence, and hope.
We work with young people who have experienced loss, instability, or trauma. We don’t define them by their past — we support them to step into their potential. Using trauma-informed, PACE-based practice, we create warm, stable homes where children feel safe, valued, and encouraged to grow. This is meaningful work. This is change you can see happen.
As a Deputy Manager, you will help shape the culture, guide the team, and create a home where young people are truly seen, valued, and supported.
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Why Work For Us
At 360 CRS, we look after the people who look after others.
- Frontline leadership support — you’ll never be left alone to figure it out
- Employee Assistance Programme for emotional & wellbeing support
- Your Birthday Off — every year, no questions asked
- Generous Referral Bonus when you help brilliant people join the team
- Wellness Allowance to support your physical & mental health
- Extra Annual Leave increasing with service
- Donation Match Scheme to back causes you care about
- Fully Funded Qualifications (Level 4/5 Leadership pathways encouraged!)
- Blue Light Card Access for discounts & perks
- Access to a Company Vehicle when needed for work
What You’ll Do
- Lead shifts and deputise for the Registered Manager
- Support, guide, and develop the team through coaching, feedback & supervision
- Promote safeguarding and emotional safety every moment of every day
- Build trusted relationships with young people and help them grow in confidence and independence
- Oversee care plans, daily records, audits, and compliance
- Champion education, wellbeing, community engagement, and identity
- Help young people prepare for adulthood with practical life skills
- Represent the home in multi-agency meetings and reviews
- Model, encourage, and protect a culture of reflection, respect, and growth
- Be a leader with heart and direction — not just manage paperwork.
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Who You Are
You are someone who leads with consistency, compassion, and clarity. You can stay steady in the challenge and inspire others to do the same.
Essential Skills
- Experience in a residential childcare setting, at a leadership level
- Full UK driving licence
- Level 3 Children's Residential Qualified (or equivalent)
Desirable Skills (we Can Support You To Achieve These)
- Level 4/5 Leadership & Management qualification.
- Understanding of trauma-informed practice and PACE
- Safeguarding Commitment
Safety is at the heart of everything we do. All roles require safer recruitment checks, enhanced DBS clearance, and ongoing safeguarding training.
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