INDITEX
Deputy Manager - Zara Home High Street Kensington
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Deputy Manager
About us
At ZARA HOME, we create spaces that feel warm, inspiring, and beautifully considered. Everything we do is shaped by creativity, design, and a close connection to our customers. As part of Inditex, we move with energy and purpose, bringing new ideas, products, and experiences into store at pace.
The role
As Deputy Manager, you will lead the store with calm confidence, creating an environment where both customers and teams feel welcome, supported, and inspired.
You will be responsible for delivering consistent standards across the store, ensuring a strong visual presentation, and building a leadership team that is stable, present, and close to the day-to-day experience. You will set the tone for warm, calm service and create a store culture where people work together, communicate clearly, and take pride in every detail.
This is a role for someone who can balance customer experience, commercial focus, and people leadership in a fast-moving environment.
What you will do
- Lead the store with presence, clarity, and consistency
- Create a customer experience that feels warm, calm, and personal
- Drive high standards across service, operations, and visual presentation
- Build and develop a strong, stable leadership team that is visible and supportive
- Inspire the team to notice the details, from product presentation to customer interaction
- Encourage cooperation, shared ownership, and clear communication across the store
- Use commercial and operational insight to make decisions that support performance
- Embrace digital tools and help the team use them with confidence
- Create an environment where people feel motivated to learn, grow, and contribute
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What we are looking for
We are looking for a leader who is people-focused, visually strong, and confident operating in a dynamic retail environment.
You may be right for this role if you bring:
- Strong communication, using clear, calm, and simple language
- An open mind, with the willingness to listen and try new approaches
- Empathy, with the ability to understand different needs and adapt your style
- A cooperative mindset and a natural ability to work well with others
- Curiosity and a genuine interest in product, materials, customers, and ways of improving
- A strong design eye, with a love for interiors, fashion, art, colour, texture, and presentation
- Confidence using technology and digital tools, with the openness to keep learning
- The ability to lead with stability, positivity, and ownership
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Why join us
At ZARA HOME, you will be part of a business where creativity and customer connection come together every day. You will have the opportunity to lead a talented team, shape the store experience, and play a key role in launching the brand in a new market. This is a chance to build something from the start and make a lasting impact in an exciting new opening.
What we offer
- Competitive salary
- 25% employee discount across all Inditex brands
- Uniform allowance
- Pension scheme
- ‘More 4 Less’ benefits platform with a wide range of discounts
- Wellbeing support through our collaboration with Retail Trust
- Strong development opportunities and internal progression within Zara Home and the wider Inditex Group
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