Citizens Advice Northumberland
Deputy Money Advice Service Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Deputy Money Advice Service Manager
Are you an experienced people manager with a passion for supporting local communities and delivering high-quality advice services? Citizens Advice Northumberland is seeking a dedicated Deputy Money Advice Service Manager to work closely with our Manager in overseeing the operational delivery and team leadership of our money advice services.
In this crucial role, you will help manage multi-channel service operations, lead and develop advice staff, and ensure compliance with contractual targets and quality standards. Technical knowledge in Money Advice is preferred, but not essential.
There will be a requirement to work until 8.00pm during the week and Saturday mornings on an occasional basis.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Employees Benefit From
- Being part of a committed team who work together to bring about positive changes for individuals, local communities and society as a whole
- Structured Personal Development process with clear opportunities to develop yourself professionally and your career within the organisation
- Full training appropriate to the role
- 36 days annual leave (including bank holidays) for full time employees
- Access to our Employee Assistance Programme
- NEFirst Credit Union payroll savings scheme
- Enrolment in the Company Pension Scheme
Citizens Advice Northumberland is a Disability Confident employer and member of the Shine North East accreditation.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Vacancy Details
Job Title: Deputy Money Advice Service Manager
Salary: £33,689 – £34,776 pro rata depending on previous experience within an advice setting.
Hours: As part of our commitment to being a flexible employer, applications are welcomed from candidates who are able to offer anything up to 37 hours a week.
Location: Ashington
Closing date: 9.00am Friday 11 September 2026
Interview date: Wednesday 16 September 2026
Find out more and how to apply
- Download Job Pack
- Application Form
- Guidance Notes
To Find Out More About The Role Contact
E: recruitment@citizensadvicenorthumberland.org.uk
T: 01670 618008
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills