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Deputy Park Manager
The Deputy Park Manager will develop, lead and empower your highly motivated and talented team, to deliver our four values; pride, passion, playing together and moments of WOW-ness.
As the Deputy, you will role model the behaviors you want to see in your team including never walking past a problem, delivering engaging and industry leading experiences and events. Complying with all activity and F&B guidance and legislation ensuring your team are well trained and compliant in all these areas.
As a leader, you will demonstrate curiosity, creativity, bravery and a collaborative approach. Innovating your offering and trying new things on a regular basis.
You will support the Park Manager to coach and develop both your management and team to be able to deliver exceptional guest experience while planning for future succession. You will be a brand ambassador who will take your business to the next level. You will be commercial, creative, brave, and curious, creating a culture to reflect these behaviors and attributes.
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Skills and Experience
- Minimum 3 years' experience in a leadership role
- Workforce management and labor control experience
- Experience with financial data and KPI management
- Experience of managing and leading a large team
- Working knowledge of welfare and EDI in the workplace
- Excellent customer service and engagement skills
- Proven experience coaching and training team members
- Experience in running and delivering events successfully
- Knowledge of industry H&S standards and compliance
- Hospitality/ Leisure/ Events experience
- Tech savvy
- Working knowledge of the core Microsoft applications
- A background in a service-led industry is desirable, such as adventure parks, family leisure entertainment parks etc.
- IOSH qualification desirable
- First aid qualification desirable
- Alcohol license desirable
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Benefits
- Industry-leading pay
- Company Bonus Scheme
- 50% off food and drinks while on shift
- 50% off hot drinks while on shift
- 50% off for you + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 20% off up to 4 parties a year for your family & friends
- 25% off food and drink when not on shift
- 25 days holiday + bank holidays
- Increased holiday leave at 2 and 5 years of service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores
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