Depaul UK
Deputy Service Manager
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Join Us and Help Shape Brighter Futures
At Depaul UK, we believe in people’s potential — and we take action every day to help unlock it. Whether you’re supporting young people directly or strengthening our organisation behind the scenes, your work will create real, lasting impact.
About The Role
Deputy Manager – Manchester
Ready to lead a team that changes lives? Join us as a Deputy Manager at our service in Manchester and help shape high-quality accommodation and support services for young people at risk of homelessness. You'll lead and develop staff, drive service performance, champion safeguarding, and ensure young people gain the skills and confidence to move forward independently.
We're looking for an experienced and inspiring manager with a strong background in safeguarding, risk management and supporting vulnerable young people. You'll be a confident decision-maker, an effective people leader, and someone who thrives in a fast-paced, values-driven environment.
In return, you'll join an inclusive organisation that believes in the potential of every person, with excellent training, ongoing development and the opportunity to make a lasting impact every day.
Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role. We will shortlist on Monday 17th August and the interviews will held in the week commencing 24th August.
In This Role, You Will
- Deputise for the Service Manager during periods of his or her absence, in the service delivery including external meetings such as monitoring and contract review meetings with the commissioners.
- Manage the service delivery at Safestop and Burnage Lane and the line management of the staff teams at Safestop and Burnage Lane.
- Providing relevant reporting internally and externally, including ensuring all health and safety requirements are completed in a timely manner to comply with Housing Associations and legal obligations of the landlord.
- You will ensure the highest standards of support to young people is provided and that housing management is effective, and you will work to KPI targets in these areas.
- You will be committed to working in and maintaining an environment that supports the safeguarding of young people.
- To communicate effectively both internally and externally, raising the profile and promoting the services within Manchester City.
- You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager.
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About You
When completing your application form please address all the points set out below:
- Significant management experience, including experiencing of supervising the work of teams and individuals.
- Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.
- Experience of safe service delivery to young people at risk.
- Experience of using Risk Assessments and Support Planning.
- Good literacy, numeracy and IT skills
- Experience of operating safeguarding requirements and procedures
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
- Personal and professional integrity
- High level understanding of professional boundaries and ability to maintain boundaries
- Effective collaborative working
- Ability to effectively reflect on own practices for ongoing learning and development
- Respect for the values and ethos of Depaul and its founding partners.
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What You’ll Receive
- Tailored training and development
- Flexible working options where suitable
- 26 days annual leave, rising with service
- Family‑friendly leave policies
- Pension scheme with employer contributions up to 7%
- Employee Assistance Programme with 24/7 GP access
- Discounts across retail, travel, food, fitness and more
- Cash health plan for you and your family
- Death‑in‑service benefit
- Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
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