Serco Plc
Deputy Shift Supervisor
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Deputy Shift Supervisor
Location: RAF Brize Norton, Carterton, OX18 3LX Salary: £35,087.50 (including shift allowance) Schedule: Full-time – 42 hours per week, 2 days on, 2 nights on, 4 days off
About the Role
Ready to impact a better future?
As a Deputy Shift Supervisor in our RAF Brize Norton team, you’ll play a critical role in maintaining essential transport operations, ensuring colleagues deliver critical services safely and on time.
Your work directly supports effective military operations, contributing to safer, well-coordinated movement every day. You’ll help create an efficient, safe, and well-organised environment by:
- Supporting colleagues and allocating resources
- Maintaining compliance standards
- Making a positive impact across the organisation
Key Responsibilities
You’ll be entrusted with:
- Supervisory duties for MT Ops drivers when the Shift Supervisor is absent
- Supporting the MT Ops Manager in daily operations and coordination
- Ensuring all transport requests are completed in line with Joint Service Publication (JSP) 800 Vol 5
- Allocating and supervising MT colleagues within delegated authority
- Monitoring attendance, conduct, and performance
- Ensuring drivers possess the correct documentation, equipment, and task information
- Reporting vehicle faults, defects, or breakdowns according to procedures
- Matching trained and qualified personnel to suitable vehicles based on requests
- Briefing drivers to guarantee tasks are completed safely and effectively
- Scheduling vehicles for cost-efficiency while maintaining safety
- Promoting a strengthening safety-first culture without compromise
- Ensuring compliance with Operator’s Licence requirements, including:
- ISO standards
- Health and Safety at Work Act (HASAW)
- Control of Substances Hazardous to Health (COSHH)
- Managing the Clarity fleet management system for daily operations
- Reporting operational, safety, compliance, or risk issues to MT leadership
- Keeping up-to-date with relevant legislation and policies
- Undertaking driving duties when required
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Essential Requirements
This role requires:
- A full driving license (Cat **D and Cat C preferred, C+E desirable)
- Driver Certificate of Professional Competence (DCPC)
- Colour vision meeting the standard required for an Airfield Driving Permit
- IT literacy, including Microsoft Word and Excel
- In-depth knowledge of Joint Service Motor Transport (MT) and Dangerous Goods Regulations
- Understanding of load and load restraint
- Proven supervisory and leadership experience
- The ability to obtain Security Clearance (SC)
Role-Specific Considerations
Vetting and Checks:
- Baseline Personnel Security Standard (BPSS) clearance (includes identity verification, employment history, nationality, and criminal record checks).
- Potential need for higher-level security clearance (e.g., CTC/SC), subject to further background checks (employment history, criminal record, financial background).
- UK residency requirements may apply for specific clearance tiers.
Additionally, applicants will complete an Occupational Health Questionnaire.
Why Choose Us?
Discover all you need to keep growing with us—one of the top 1% of global employers. We provide:
Holistic Support & Growth
- Confidence in a healthy, supportive culture with accessible leadership.
- Clear development opportunities, including:
- Over 1,100 internal training courses
- Funding for apprenticeships (e.g., Level 3 Team Leader and Level 5 Operations Manager)
- Mentoring programs
- Internal progression pathways
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Wellbeing & Benefits
- 24 days of holiday per year, bank holidays included, with the option to buy up to 5 additional leave days.
- Up to 6% contributory pension scheme.
- Employee Assistance Programme, Bupa Anytime HealthLine, and 24/7 virtual GP access.
- 30% discount at Serco-managed leisure centres.
- Serco Well-being app for health support.
- Discounts across 1,000+ retailers, including food, clothing, entertainment, and travel.
Empowering Initiatives
- **Paid volunteering day ** each year.
- Tax-free charitable giving through our Payroll Giving Scheme.
- Donate your pennies to the Serco People Fund Charity.
Inclusion & Community
- Employee networks, including:
- LGBTQIA+
- Women
- Veterans
- Parents and carers
- People with disabilities
- Culturally diverse colleagues
About Our Commitment
At Serco, people come first. We strive for a diverse and inclusive workforce that meets everyone’s needs. We offer:
- Reasonable interview-to-employment adjustments for candidates.
- Open discussions on flexibility and flexible working arrangements.
- Recognised awards:
- Disability Confident Leader (Gold)
- Inclusive Employer Standard (Gold)
We are committed to equality, diversity, and inclusion.
Let’s Impact a Better Future Together!
Apply now and discover more about our careers in Defence—click here.
Note: To speed up the application process during high volumes, apply promptly to avoid delay.
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