You'll combine creative thinking, technical design expertise and a strong understanding of audience engagement to develop compelling communications that build trust, improve understanding and enhance the member experience.

Initially, your focus will be on pension scheme communications, including:

• Newsletters
• Benefit statements
• Booklets and guides
• Websites and microsites
• Email campaigns
• Videos and animations
• Posters and promotional materials
• Member engagement campaigns

As part of a growing, revenue-generating practice, you'll also help shape and develop Aptia's communications offering, bringing fresh ideas and innovative solutions to clients.

This is a hybrid working position which can align to any Aptia UK office.

Key responsibilities:

• Creating and delivering high-quality design solutions across print and digital channels.
• Translating client objectives into engaging communication concepts and visual designs.
• Leading the design delivery of member communications from concept through to production.
• Developing communication templates, design standards and best-practice tools.
• Supporting client onboarding and major change projects, including scheme transitions, GMP rectification and pensions dashboard initiatives.
• Using engagement data, feedback and analytics to continuously improve communication effectiveness.
• Ensuring all communications are accessible, inclusive, user-friendly and compliant with regulatory requirements.
• Managing relationships with external design agencies, printers and suppliers where required.
• Representing Aptia in client meetings and communication-related discussions.

Here’s what we’re looking for:

• Previous experience in pensions, employee benefits or financial services communications.
• Outstanding graphic and communication design skills across digital and print media.
• Experience designing communications for diverse audiences with varying levels of financial literacy.
• Strong understanding of accessibility and inclusive design principles.
• Experience creating personalised communications through data merging and dynamic content.
• Expertise in digital engagement channels, including websites, portals, email campaigns, videos, animations and webinars.
• Ability to manage multiple projects simultaneously while working to tight deadlines.
• Strong stakeholder management and communication skills.
• A commercial mindset with a passion for developing innovative client solutions.

Desirable

• Understanding of pension administration processes and member communication requirements across different life stages.
• Experience working with pension trustees, employers or pension administration providers.

How to apply

If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.