Tensar, a division of CMC
Design Engineer
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Design Engineer - Tensar Division
We are excited to offer a fantastic opportunity for a Design Engineer to join our Tensar Division. If you have a passion for delivering high-quality geotechnical design solutions and thrive in a collaborative, fast-paced environment, this role could be the perfect next step in your career. If you’re eager to contribute to innovative engineering solutions and make a real impact for our customers, we would love to hear from you!
Job Purpose
In this role, you will be responsible for designing projects which have been assessed and prioritised, using the most appropriate Tensar solution, in a timely manner. These projects will be technically sound and fit for customer requirements as well as commercially advantageous to Tensar and the customer. They must demonstrate and deliver value-added solutions. The position holder will take ownership for the projects they are responsible for. They will communicate effectively and build relationships internally and externally on these projects.
Key Responsibilities
- Proactively protects own work-life balance while remaining focused on ensuring safe working practices that protect self and others.
- Regularly and fully utilise Tensar’s Customer Relationship Management (CRM) system in the upkeep and management of customer and sales data in line with agreed protocol.
- Communicate internally with colleagues positively and professionally, sharing progress, offering solutions, and advising if deadline and/or specifications cannot be achieved.
- Communicate professionally and with integrity externally with Clients, Consultants, and Contractors in a timely manner.
- Consistently produce accurate and fully optimised design package, ensuring all technical and customer information is correct in a timely manner and in line with the Tensar brand to meet or exceed Service Level Agreements and meet customer expectations.
- Identify and communicate cross-sell opportunities to the Commercial Team.
- Ensure that risks are addressed in an appropriate manner by following Professional Services Risk Management (PSRM) systems.
- Take personal responsibility for improving and developing their own skillset by raising the levels at which they can design after going through the appropriate process.
- Taking personal responsibility for a brilliant customer experience, achieving positive net promoter scores and repeat business.
- Actively contribute to Continuous improvement.
- Take ownership of project including information gathering from the customer when required.
- Proud to be part of Tensar, presents themselves and their team in a positive way to internal and external customers, by making time to recognise and celebrate every success.
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Key Competencies
- Sets self-stretching targets, outside their comfort zone, to develop their capability and deliver ever higher standards.
- Shares knowledge with colleagues.
- Facilitates collaboration with colleagues across functions to deliver optimal solutions for the customer and learns on the job.
- Thinks through challenges thoroughly, asking questions to confirm understanding, whilst seeking to resolve issues without the need to escalate them.
- In seeking to improve how Tensar operates in the delivery of leading-edge solutions, continually evaluates the effectiveness of current practices and suggests constructive solutions-focused alternatives involving colleagues throughout.
- Proud to be part of Tensar, presents themselves and their team in a positive way to internal and external customers, by making time to recognise and celebrate every success.
Experience and Qualifications
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- Degree qualified civil engineer or equivalent with appropriate geotechnical experience.
- Working towards excellent knowledge of Tensar systems, solutions, and value propositions.
- Good industry knowledge of design codes i.e., BS8006, CDM, and others.
- Good understanding of risk and PSRM systems.
- Outstanding written and verbal communication skills.
- Excellent time management with the ability to prioritise.
- Good team player and recognise they are part of the wider UK commercial team.
- Hold & be able to apply a level of commercial awareness.
- Focus on maximizing Gross Margins for Tensar.
- Good IT skills with practical experience of Microsoft Office, CRM, and other data management systems including an understanding of AutoCAD.
Additional Benefits
- 33 Days Annual Leave (Pro-rated) - inclusive of public holidays
- Life Assurance (3 x Pensionable Salary)
- Pension contributions matched up to 6%
- Professional subscription contribution
- Enhanced sick pay scheme
- Discretionary company bonus scheme
- Employee Assistance Program and discount scheme available
- Other benefits also available
This position is located in Blackburn, Lancashire. Pay is commensurate with skill set and experience. Tensar International Limited is an Equal Opportunity Employer offering competitive compensation and an excellent benefits package.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary: £37k - £41k dependent on experience
Employment Type: Permanent
Department: Design
Industry: Manufacturing & Civil Engineering
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