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Design Lead
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Design Lead – Target Operating Model (Third-Party Risk Management)
Location
London (Hybrid)
Contract
Initial 6-month contract
Sector
Financial Services
We are seeking an experienced Design Lead to join a major Financial Services organisation delivering a large-scale Third-Party Risk Management (TPRM) Transformation Programme. This is an exciting opportunity to play a pivotal role in designing and implementing the Target Operating Model (TOM) that will underpin the organisation's future-state third-party risk framework.
Working across multiple programme workstreams, you will lead the design of future operating models, procurement processes, governance structures, operating procedures, and organisational responsibilities, ensuring alignment with business strategy, regulatory expectations, and risk management objectives.
Key Responsibilities
- Lead the design and development of the Target Operating Model (TOM) for the TPRM transformation programme.
- Assess current-state procurement and supplier management processes and define future-state operating models.
- Design end-to-end procurement, supplier governance, and third-party risk processes that support the organisation's strategic objectives.
- Develop governance frameworks, operating procedures, roles and responsibilities, and control structures to support the future operating model.
- Collaborate across programme workstreams to understand dependencies, impacts, and integration points, ensuring a cohesive end-to-end solution.
- Conduct impact assessments across business operations, technology, controls, policies, and stakeholder groups.
- Facilitate workshops with Procurement, Risk, Compliance, Legal, Operations, Technology, and business stakeholders to define and validate future-state processes.
- Provide subject matter expertise across both risk and non-risk procurement activities, ensuring regulatory, operational, and commercial considerations are addressed.
- Partner with Business Analysts and SMEs to document detailed process maps, operating procedures, and control requirements.
- Support the creation and governance of Standard Operating Procedures (SOPs) that are practical, scalable, and aligned to the TOM.
- Ensure process designs incorporate appropriate governance, performance metrics, accountability, and control frameworks.
- Identify programme risks, issues, and dependencies relating to operating model design and support mitigation activities.
- Provide leadership and guidance to design resources within the programme, driving consistency and high-quality deliverables.
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Required Experience
- 10+ years' experience across procurement, supplier management, or operating model design within large, complex organisations.
- Proven track record designing and implementing Target Operating Models (TOMs) or leading large-scale business transformation initiatives.
- Strong understanding of Third-Party Risk Management (TPRM), supplier governance, and vendor lifecycle management.
- Extensive knowledge of end-to-end procurement and supplier lifecycle processes.
- Experience working across both risk and non-risk procurement environments.
- Demonstrable experience managing cross-functional dependencies within complex transformation programmes.
- Strong background in business process redesign and organisational change.
- Experience developing and governing Standard Operating Procedures (SOPs), policies, and process documentation.
- Ability to translate strategic objectives into practical, scalable operating models and business processes.
- Previous experience within Financial Services or another highly regulated environment.
- Excellent stakeholder management, facilitation, communication, and influencing skills.
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Key Skills
- Target Operating Model (TOM) Design
- Third-Party Risk Management (TPRM)
- Procurement & Supplier Lifecycle Management
- Business Process Design & Optimisation
- Governance & Operating Framework Design
- Process Mapping & Documentation
- Standard Operating Procedures (SOPs)
- Risk & Controls Frameworks
- Change Impact Assessment
- Business Transformation
- Stakeholder Engagement & Workshop Facilitation
- Cross-Functional Collaboration
What's on Offer
- Initial 6-month contract with potential for extension.
- Hybrid working based in London.
- Opportunity to play a key role in a high-profile enterprise transformation programme.
- Collaborative environment within a leading Financial Services organisation.
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