Amazon
Design Manager, EMEA Portfolio, Design, Sustainability & Engineering
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Job Title
The Global Design team is looking for a creative, innovative, results-oriented designer who will be responsible for the design of select new buildings or expansion projects post-occupancy tenant improvement in Europe, Middle East and Africa (EMEA) portfolio. This role will join the Global Design team, reporting to the EMEA Design Manager, and will work closely with the EMEA Design & Construction (D&C) teams, the Workplace Guidelines & Standards team and the Global Transformation & Insights team.
About the Role
This role will be responsible for the oversight of the design of “post-occupancy” tenant improvement projects, which means updating, revising and evolving the design of a space where Amazonians are currently working, and small/medium new site projects (new sites) or expansions. The project scope ranges from the design of several floors of a building to suit the needs and behaviors of a new team, to the design of smaller specialty spaces, to developing an overall design solution that can improve the workplace that can be applied to multiple projects (for example, an improvement to acoustics, lighting, or furniture). Over time, this role should gain familiarity with Amazon’s EMEA corporate workplace portfolio in order to pro-actively identify and recommend design solutions for certain buildings or spaces. This role will work closely with the EMEA D&C team and sub-consultants/vendors on project delivery.
Key Responsibilities
- Oversee and manage the design of post-occupancy tenant improvement projects and small/medium new site projects and expansions, to include (1) leading the design of the space based on customer needs and technical requirements; (2) on some projects of a certain size/scale/priority, collaborate with an external/vendor design team (the Architect of Record) (3) align the design of each project to the overall concept for Corporate Workplace, as developed by the Global Design team; and (4) inform Guidelines and Standards team on design elements needed to translate into global functional Guidelines.
- Identify and implement continuous design refinement, leveraging operational data, customer insights, and success metrics to drive change.
- Work cross functionally with regional peers to ensure a consistent experience for customers, whilst respecting local/cultural nuance.
- Collaborate with GREF partner teams, including Regional Portfolio Management, Sustainability and Environmental Health and Safety, and Travel and Events, to elevate program deliverables and improve the quality of Amazon workspace with a focus on resiliency, efficiency, health, and safety.
- Routinely connect to external industry, professional bodies and communities, ensuring new industry standards, best practices, technology, and innovations are adopted into the program.
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A Day in the Life
Day-to-day, this role will mainly collaborate with the EMEA Construction team responsible for construction and delivery of projects. Also collaborate with external vendors as local project managers and design team (Architect of Record). Once projects are delivered, this role will work with the Workplace Guidelines & Standards team to indicate what design elements need to be integrated, including producing visuals and narratives that can be translated and published as Guidelines. The role will need also to be able to work in conjunction with other stakeholders to develop any process improvement initiatives or programs related to workplace design.
About the Team
The Global Real Estate and Facilities (GREF) team manages Amazon's real estate and facilities globally. It's organized into Regional Portfolio Management, Global Centers of Enablement, and Global Centers of Expertise. Design, Sustainability and Engineering includes Global Design, Workplace Guidelines, Sustainability, and Engineering teams. These teams develop design concepts, implement workplace standards, and deliver various spaces across Amazon's portfolio. GREF emphasizes inclusive team culture, work-life balance, and career growth. The team values diversity and promotes knowledge sharing and mentorship. GREF strives to create spaces that support Amazonians' work while enhancing employee well-being and aligning with the company's strategic vision.
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Basic Qualifications
- Bachelor's degree in Architecture, Construction Management, Engineering, or a related field
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in project and program management
Preferred Qualifications
- Experience in facilities management, or experience in construction or project management
- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
- Knowledge of key technology and market trends
- Experience building processes, project management, and schedules
- Experience identifying, mitigating, and managing business risks and tradeoffs
- Familiarity with relevant industry codes, standards, and regulatory requirements.
- Able to build constructive and effective relationships and use them to maneuver through complex situations.
Amazon's Commitment to Diversity and Inclusion
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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