BAGNODESIGN Scotland
Designer Sales Specialist
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Company Description
BAGNODESIGN Scotland operates designer bathroom showrooms in Glasgow and Edinburgh, offering luxury bathroom solutions to residential and trade clients. The Edinburgh showroom, located at 7-8 Melville Place, provides a full service that includes design consultation, product supply, and professional installation. A team of experienced specialists supports customers through every stage of their project, from initial concept to final completion. The company focuses on high-quality products, bespoke design, and attentive customer care, creating premium bathroom spaces tailored to each client’s needs.
Role Description
The Designer Sales Specialist is a full-time, on-site role based at the BAGNODESIGN showroom in Edinburgh. This role involves:
- Welcoming clients to the showroom
- Understanding their requirements
- Providing expert guidance on bathroom design solutions, products, finishes, and layout options
- Preparing design proposals and quotations
- Managing the sales cycle from initial enquiry to order confirmation
- Coordinating with the design, supply, and installation teams to ensure projects run smoothly
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- Maintaining an attractive showroom display
- Updating product knowledge
- Handling customer queries
- Following up on leads to achieve sales targets
The role requires building strong relationships with both retail customers and trade professionals, ensuring a high level of service and a seamless buying experience.
Qualifications
- Strong Communication skills, including the ability to listen, present design concepts clearly, and engage confidently with diverse clients.
- Proven Customer Service skills, with a focus on delivering a high-quality, consultative experience and resolving issues professionally.
- Interior Design and Kitchen & Bath Design skills, including space planning, understanding of materials and finishes, and an eye for detail and aesthetics.
- Sales experience, ideally in showroom, interior design, or bathroom/kitchen retail, with the ability to convert enquiries into orders and meet targets.
- Comfort using design tools and basic software (e.g., CAD or design packages, CRM systems, and standard office applications).
- Strong organizational and time-management abilities, with attention to detail and the capacity to handle multiple projects at different stages.
- Prior experience in luxury interiors, retail, or bathroom/kitchen design is an advantage.
- Availability to work showroom hours, including some weekends, as required.
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