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Indra Group

Deskside Support Subject Matter Expert

London
Posted about 15 hours ago
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Deskside Support Subject Matter Expert

Role Summary:
Deskside Support Subject Matter Expert to serve as the escalation point for advanced desktop and end-user computing issues beyond Tier 1/2 service desk capability. The role involves hands-on hardware break-fix, MECM administration (application deployment, patching, OS deployment, endpoint inventory), and troubleshooting across Windows 10/11 environments, Active Directory, networking fundamentals, and O365/M365 applications.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Technical Knowledge:

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  • User Management / Microsoft Windows (Advanced) – Principal level (Experience: 1–2 years)
  • Mobility / Microsoft Endpoint Manager (Advanced)

Functional Knowledge:

  • Tech Operations – Digital Workspace / Support Team Management (Intermediate)
  • Tech Operations – Digital Workspace / Incident and Service Request Logging, Tracking, and Resolution (Intermediate)
  • Tech Operations – Digital Workspace / Networks and Communications (Intermediate)
  • Tech Operations – Digital Workspace / On-site Resident Technical Support (Workplace) (Intermediate)
  • Tech Operations – Digital Workspace / VIP User Support (Intermediate)
  • Tech Operations – Digital Workspace / Help Desk (Advanced)
  • Tech Operations – Digital Workspace / Access Management (Advanced) – Principal level (Experience: 1–2 years)
  • Tech Operations – Digital Workspace / Identity Management (Advanced)
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Location

London, England, United Kingdom

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