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Hoople Group

Desktop Support Engineer

Hereford
£20.00/hr
Posted about 23 hours ago
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Job Title: Desktop Support Engineer

Hours: 37 per week

Location: Hereford (Hybrid)

Salary: up to £20 per hour

Contract: Agency for 3 months (September - November)

An exciting opportunity is now available to join the Hoople Desktop team, where you'll support a diverse range of public and private sector clients, including Herefordshire Council and Wye Valley NHS Trust. As part of a large, collaborative support team, you'll tackle a variety of ICT challenges, resolving customer issues related to desktop hardware/peripherals, and software both remotely and on-site at over 100 locations across Herefordshire. We’re seeking someone with strong desktop support skills who thrives in delivering excellent customer service and is experienced in working to service level agreements (SLAs). You’ll also play a key role in supporting important projects, such as hardware and software deployments. This full time role is specifically looking for a flexible approach as it will involve travel to sites both within and outside of the County, and will require you to adapt to a range of working hours including a rota based shift working until 20:00 on weekdays and rota based shift work out of hours/weekend/Bank Holiday work.

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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If you're looking for a challenging and rewarding position that offers variety and the opportunity to make a real impact, this is the role for you!

To apply, please submit your CV or for further information please contact [email protected]

About You

About Us

Our vision

To provide excellent business support services to the public sector and those who work with them.

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Our mission

Creating and building trusted and sustainable relationships in order to deliver business critical services for our key customers.

Our values

  • Passion for improvement - Continuous improvement to develop more effective ways of delivering services for our customers
  • Customer focus - Satisfying our customers and helping them to support themselves
  • Professional integrity - Bringing the best of our shared technical expertise and professional values to our work
  • Mutual support - Whether one-to-one or in teams, we encourage and support each other to strive for excellent performance in all that we do
  • Ambition - Our staff are committed to the success of our company in delivering effective services to organisations, communities and individuals
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Skills

Desktop Support
Customer Service
SLA Management
Hardware Troubleshooting
Software Deployment
Remote Support
On-site Support
ICT Troubleshooting

Location

Hereford, England, United Kingdom

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