Axiom Technologies
Desktop Support Engineer with Server Exposure
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Role: Desktop Support Engineer with Server Exposure
Location: Worcester, UK (On-site)
Duration: Backfill (On-Demand Ticket Based)
IR 35 status: Outside IR35
Role Summary
The primary responsibility is daily desktop and onsite support, along with operational support for Windows Server, Hyper-V, Veeam Backup, HP Storage, and Microsoft SQL Server.
Primary Responsibilities (Desktop / Site Support)
- Daily L1/L2 desktop and end-user support
- Windows desktops, laptops, printers, and peripherals
- Hardware troubleshooting, replacements, and installations
- Onsite coordination with NOC and vendors
- Hands-on site activities (device reset, cable plug/unplug if required)
- Incident and request handling using ServiceNow
- Follow ITIL and change management processes
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Additional Responsibilities (Server / Infrastructure Support)
- Windows Server operational support
- Hyper-V / Hyper-V Cluster exposure
- Veeam Backup monitoring and basic restore support
- HP Storage (SAN) – operational exposure
- Microsoft SQL Server – basic admin exposure
- Active Directory – basic exposure
- Support patching, firmware updates, and backup tape rotation
- Coordinate with OEM vendors and follow the escalation matrix
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Mandatory Skills (Screening Checklist)
- Strong Desktop Support experience (Windows environment)
- Windows Server basics
- Hyper-V exposure
- Veeam Backup exposure
- ServiceNow / ITIL awareness
- Willingness for full onsite, hands-on support
Good to Have:
- HP Storage / SAN exposure
- SQL Server basics
- Data center or onsite support experience
- Vendor / OEM coordination experience
Shift & Time:
- Shift aligned to UK business hours (07:30 – 15:00 London Time)
- Rotation-based support model
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills