How your CV stacks up
1Upload CV
2Analyse CV
3Improve CV
Upload your CV to see how well it fits this job role
?%
Job Details
Role - Desktop Support Engineer (L2)
Type: Full Remote
Base Location – London, UK (EC2A 3NP)
Duration : 5 months +
Start Date : ASAP
Work Schedule : (Remote)
- Schedule 1: Tuesday – Saturday
- Schedule 2: Sunday – Thursday
- Timings: 6 AM to 2 PM UK time
Top Must-Haves
- 2+ years of relevant experience
- Basic Linux, Networking and server background (nothing too deep, just basic understanding)
- Bachelor’s Degree (more experience would substitute)
Description
This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Timely resolution of issues affecting hardware, software and user permissions, as well as routine hardware maintenance.
- Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and workstation (desktop/laptop) hardware.
- Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment.
- Experience supporting Macintosh OS X (10.4 & upwards) desirable.
- Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level.
- Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking.
- Self motivated with the ability to work independently with minimal supervision.
- Ability to maintain Customer Focus, stay motivated and be proactive.
- Insist on the highest standards from self and others.
- Good verbal and written communication skills.
- Good attention to detail and organizational skills.
- Must be able to safely lift up to 50 lbs.
- Microsoft MCSA/MCSE desirable.
- Additional vendor administrator level certifications preferred, especially Apple ACMT/ACSP and Cisco CCNA.
- BS Degree in computer science or combination of education and relevant experience.
Trusted by 25,000+ job seekers
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Desktop Support
Linux
Networking
Windows Server
TCP/IP
Hardware Troubleshooting
Macintosh OS X
Ethernet
User Permissions
PC Hardware
Software Installation
Customer Focus
Location