Exolum Corporation S.A.
Despatch Clerk
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Making the world Move
Exolum are an innovative fuel storage company with the priority of a green energy future operating globally. People are at the heart our expansion plans with a focus on developing our colleagues to reach their potential while accepting everyone as they are!
Despatch Clerk- Seal Sands- Permanent
About the role
We are looking for a Despatch Clerk to join our Operations team at Seal Sands. Reporting to the Shift Supervisor, you will play a key role in ensuring the safe, efficient, and compliant movement of products through the terminal. You will be responsible for carrying out terminal weighbridge operations, preparing and processing weighbridge documentation, controlling the release and acceptance of products, and maintaining accurate stock and operational records.
Working closely with drivers, customers, customer service teams and terminal personnel, you will ensure all required documentation is completed correctly and that products are only released or accepted in accordance with client instructions and terminal procedures. You will also help maintain high standards of quality, safety, and environmental compliance while contributing to the smooth day-to-day operation of the terminal. The role requires flexibility to work as part of an assigned shift pattern.
Key Responsibilities
- When necessary, to ensure that weighbridge documentation/weighbridge tickets are prepared as directed by the Terminal’s clients
- To ensure that the release of product from the Terminal is controlled via the clients’ order release system
- To ensure that no release of product is made unless the appropriate documentation is available
- To ensure that the acceptance of product into storage is controlled, i.e. no product should be accepted unless notification has been received from the client
- To ensure that appropriate entries are made into the computer to ensure that efficient stock control is maintained
- To ensure that drivers complete all necessary documentation on arrival at the Terminal.
- To ensure that driver’s documentation is in order prior to the vehicle being allowed to leave the Terminal
- To liaise with Customer Services and/or clients’ direct, if necessary, to ensure that specific requirements are met
- To ensure that any work undertaken is carried out to the standards required by the Terminal’s management and to ensure that the work station is adequately maintained
- To ensure that all operating procedures are adhered to
- To ensure the effectiveness of the Quality Assurance System, related procedures and systems
- To ensure the requirements of the Terminal’s Safety Regulations, Environmental and Emergency Procedures are adhered to.
- Required to undertake shift work in line with assigned terminal shift team pattern
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About You
We are looking for someone with a good standard of education, including GCSEs or equivalent qualifications, and at least one year's experience in a relevant administrative or operational environment. You should be confident using computer systems and possess strong literacy, numeracy, and communication skills.
The successful candidate will be organised, self-motivated, and highly accurate in their work, with strong problem-solving abilities and the confidence to communicate effectively with customers, drivers, colleagues, and stakeholders. Experience in weighbridge administration, logistics, fuel storage, chemical operations, or a similar industry would be advantageous but is not essential. Above all, you will be a team player who is committed to delivering excellent service while maintaining high standards of safety and compliance.
Competency model
At Exolum we run a Competency Model which has been defined accordingly to our strategy, values and the geographies where we operate, making it a unique and exclusive document for Exolum. The competency Model is understood as the set of identifiable and measurable behaviours (skills, aptitudes and motivations, among others) that enable a person to achieve superior performance.
- We Care - We anticipate, identify and solve the needs of our internal and external clients. - Level 2
- We Do - We face opportunities and challenges with proactivity, energy and enthusiasm and we take responsibility for our actions - Level 2
- We Connect - We listen, share information and communicate clearly, transparently and openly - Level 2
- We Include - We welcome, respect and value the uniqueness of people. - Level 2
- We Get Together - We actively collaborate with other people in achieving shared goals - Level 2
- We Trust - We act with integrity and coherence with our values and we comply with the commitments acquired - Level 2
- We Think Different - We contribute, explore and experiment with new approaches to challenges without fear of being wrong - Level 2
About the Benefits
- Salary £33,567.48 depending on experience
- Shift allowance £8,685.91 per annum
- Pension – up to Employee 6% and Employer 9%
- Holiday – 25 days per annum
- Personalised career development plans
- Single Private Health Insurance via BUPA
- Healthcare Cash Plan
- Life Assurance x5 and Disability insurance
- Wellbeing Initiatives
- Employee Resource Groups – EDI Group, Employee Forum, Wellbeing Committee
- Study support (if applicable)
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About the Process
The first step is to apply – please visit https://jobs.exolum.com/ to complete your application. Once your application has been reviewed, if you are successful, you will be invited to meet our amazing team and your potential new line manager for a face-to-face interview. Depending on the role, you may be required to attend a second stage interview so we can get to know you even more!
About Equality, Diversity, and Inclusion
Different people approach problems differently and we believe that diversity is the engine that fuels innovation. As an equal opportunity employer, we are committed to creating an inclusive environment where diverse voices are not only heard but also amplified. We recognise that our differences—when embraced with respect—drive smarter decisions, stronger performance, and a culture where everyone can be their authentic selves.
Qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender perception or identity, national origin, age, neurodiversity or any other legally protected status.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all candidates. To request an accommodation during the application or the recruiting process, please email: HumanResources@exolum.com
We are committed to a diverse and inclusive workplace. All applications are reviewed fairly and equally using a third-party blind recruiting solution (MeVitae) which removes any bias parameters.
About your data
The information provided by you will be used by Exolum to process your application and, if successful, in connection with your future employment with us. Any information held by us relating to you will be destroyed six months after the post has been filled. If we wish to retain your information for future vacancies, we will seek your express consent to do so. All processing of data will be in compliance with data protection laws. For further information on how we handle your data read our UK privacy notice for job applicants, employees, workers and agency workers which is available on our website: Disclosures and legal notices by country – Exolum
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