Natural Innovations
Despatch Manager
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Bringing excitement and inspiration to the menu since 2002.
We are the UK's leading supplier of added-value plant-based ingredients. Immersed in the latest food trends, we transform vegetables into irresistible, exciting, and inspired ingredients.
Through innovation and outstanding service, we collaborate with world-leading food service brands, chilled food manufacturers, and recipe box operators to help put vegetables where they belong - at the heart of the menu.
From our innovation chefs and new product development team to our operations experts, it’s our incredible people who have shaped us into innovative tastemakers. Their hard work and genuine passion for food allow us to create high-quality, bespoke food that transform our customers’ menus.
Position:
The Despatch Manager is responsible for overseeing all despatch activities within the food manufacturing facility, ensuring that finished products are stored, handled, and distributed safely, efficiently, and in compliance with customer requirements, food safety standards, and company procedures. The role ensures that orders are accurately prepared and delivered on time while maintaining stock integrity and operational efficiency.
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Key Responsibilities:
- Manage the day-to-day despatch operations to ensure customer orders are fulfilled accurately and on time.
- Coordinate the loading and dispatch of finished goods in line with production schedules and customer delivery requirements.
- Ensure efficient utilisation of warehouse space and resources.
- Monitor and improve despatch performance through effective planning and process optimisation.
- Maintain accurate records of stock movements, deliveries, and inventory levels.
- Lead, supervise, and develop the despatch and warehouse team.
- Manage staffing levels, shift schedules, and workload allocation.
- Conduct performance reviews and identify training and development needs.
- Promote a positive culture focused on safety, quality, and continuous improvement.
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Requirements:
- Previous experience in a despatch management role, ideally within a food manufacturing environment
- Strong knowledge of warehouse operations and inventory management.
- Understanding of food safety standards, HACCP, and traceability requirements.
- Experience managing teams and leading operational performance.
- Strong organisational and problem-solving skills.
- Good IT skills, including Microsoft Office.
- Experience with ERP or warehouse management systems
Other information:
This role is on a Sunday to Thursday shift pattern - hours are 3pm to 11pm
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