Kronospan
Despatch Operations Administrator
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Company Description
Kronospan is a world-leading manufacturer of wood-based panels with over 40 sites worldwide employing 15,000 people. Our private ownership structure fosters a culture of ambition and entrepreneurship, which sits at the heart of Kronospan's vision and values.
Job Description
Hands on active role based in our despatch office, yard and warehouse.
- Support the day-to-day smooth running of dispatch operations, coordinating HGV drivers and despatch forklift truck drivers to ensure customer satisfaction and on-time, in-full deliveries.
- Ensure compliance with health and safety standards and company procedures.
- Prepare and process despatch documentation, including delivery notes.
- Communicate with warehouse staff, drivers, and sales teams to coordinate outbound loads.
- Schedule and track outgoing deliveries to ensure deadlines are met.
- Maintain accurate records of all outgoing goods and update systems accordingly.
- Perform regular checks on despatch paperwork and flag any discrepancies.
- Support the despatch team with administrative tasks as needed.
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Qualifications
- Excellent organisational and multitasking skills with the ability to prioritise and manage multiple despatches efficiently in a warehouse environment.
- Strong communication skills (verbal and written) for coordinating with HGV and Forklift drivers, customers and internal departments.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
- Strong problem-solving abilities and attention to detail.
- Ability to work under pressure, remain calm and assertive whilst resolving discrepancies.
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Additional Information
Just some of what we are able to offer includes:
- Competitive salary
- Interesting and challenging work
- Continued training, support and career development.
- The opportunity to work with and learn from, industry leading people who are committed to excellence
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