LPPA Pensions
Development Centre Delivery Lead – Police & Fire Pensions Learning & Capability
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Development Centre Delivery Lead – Police & Fire Pensions Learning & Capability
Hybrid, with a minimum of 2 days per week in Preston, or remote-based with frequent travel to Preston.
Salary: £40,000–£50,000 DOE | 37 hours per week
A glance at the role:
Are you passionate about developing people, improving performance and creating learning that makes a real difference?
We’re looking for a Development Centre Delivery Lead to shape and lead our end-to-end Police & Fire learning curriculum, supporting colleagues from induction and new starter training through to ongoing technical and behavioural development.
You’ll use performance insight, QA data and operational priorities to design targeted learning solutions that build confidence, improve accuracy and support better outcomes for our members. Working closely with leaders, managers, SMEs and the MS Development Team, you’ll help create consistent, engaging and measurable learning that supports colleague capability and service performance.
You’ll be joining a friendly, collaborative and member-focused organisation where continuous improvement really matters — and where your ideas, expertise and passion for developing others will be valued.
What we can offer you:
- Competitive salary £40k-£50k DOE.
- 25 days’ holiday, plus bank holidays and 2 additional concessionary days and 1 day for your Birthday, with the option to ‘buy and sell’ leave.
- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.
- Access to a Health or Dental Plan.
- Access to our Enhanced Employee Assistance Programme for when you might need some support.
- The opportunity to earn through our Employee Referral Scheme.
- Access to our bespoke Reward Discount Scheme – ‘Your Perk Site.’
- Opportunities to attend Wellbeing webinars and social events.
- Daily free fruit and snacks available to you in our office.
- Free Car Parking in Preston City Centre.
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What you’ll be doing:
Curriculum and learning design
- Own the end-to-end Police & Fire curriculum, including design, delivery, evaluation and continuous improvement.
- Define and maintain structured learning pathways and curriculum frameworks.
- Design scalable, reusable and blended learning solutions, including face-to-face, digital and self-led learning.
Performance and impact
- Use KPIs, QA and productivity data to identify capability gaps and shape training priorities.
- Measure and report on training ROI, business impact and improvements against competence, quality and productivity targets.
- Translate operational performance gaps into targeted learning interventions.
Stakeholder influence and quality
- Act as a Police & Fire subject matter expert and training authority.
- Partner with senior leaders and managers to influence training priorities and support business change.
- Set training design standards, quality assure delivery and coach SMEs and trainers to build capability.
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What we’re looking for:
We’re looking for someone with strong Police & Fire Pensions knowledge and a genuine passion for developing others. You’ll bring experience in designing and delivering learning that improves capability, service quality and performance outcomes.
You’ll need:
- Strong Police & Fire technical knowledge.
- Experience designing and delivering blended or digital learning.
- Experience using performance insight, QA data or operational feedback to shape training plans.
- Strong stakeholder management and influencing skills.
- Excellent communication, organisation and IT skills.
- Confidence working in a fast-paced, outcome-focused environment.
Nice to have:
- Strong facilitation skills across both face-to-face and virtual settings.
Qualifications
- 5 GCSEs or equivalent, including Maths and English at Grade C or above
Working with and upholding our values:
- Working together
- Committed to excellence
- Doing the right thing
- Forward thinking
A bit about us:
Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK’s leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them.
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