The Liberty Centre
Development Worker
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Post: Development Worker
Salary:
FT pay £25,500, FTE £20,400
Working hours:
30 hours
Responsible to:
Community Outreach and Information Centre Manager
Employee benefits:
- 28 days holiday
- Company pension
- Flexible working
- Employee Assistance Programme
- Wellbeing days
Contract:
5 years
History of the Organisation:
Established in 1987 as a women’s refuge by a woman who had experienced domestic abuse, our organisation has grown into a local, independent charity dedicated to addressing and improving all aspects of domestic abuse. While we primarily support women and children, our services have evolved to offer a comprehensive range of interventions for adults and children affected by domestic abuse. We work in close partnership with a broad network of organisations to ensure holistic, coordinated support throughout West Lancashire.
What we do:
We currently provide the following services:
- 24-hour temporary safe accommodation and support for women and children
- Outreach and community support for adults, children, and young people
- Counselling
- Group work programmes
- 24-hour helpline
- Information and Drop-in Centre
- Connect and Respect School programme
Our Values:
- COLLABORATIVE: We work together with service users, agencies, and the community to improve lives
- AWARENESS & EDUCATION: We raise awareness, educate the community, and commit to ongoing learning
- RESPECT: We act with honesty, fairness, inclusivity, and kindness
- EMPOWERMENT: We enable service users to make choices, feel safe, and move forward
About the role:
The Development Worker supports the design, delivery, and growth of community-based projects and services. The role focuses on empowering individuals and groups, building strong relationships, and promoting community-led development. The postholder works directly with service users, partners, and stakeholders to identify needs, develop opportunities, and strengthen community capacity.
Key Tasks:
- Engage directly with survivors, lead support programmes, strengthen local partnerships, and identify training opportunities
- Coordinate volunteer involvement, expanding peer-led networks and survivor-led service development
- Deliver group work programmes for adults and children
- Recruit and manage volunteers to support the projects we deliver in the community
- Develop the group work programmes and oversee delivery
- Establish service user groups to involve them in the design, feedback, and evaluation of our services, ensuring their lived experiences shape how support is delivered and continuously improving
- Develop and manage our social media platforms and increase our online presence
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Support:
- Support with publicity and community events
- Manage resources, equipment, and materials for project delivery
- Engage with partner agencies and attend community events
- Identify emerging needs and contribute to planning new services or projects
- Provide advice, signposting, and guidance to help people access appropriate services
Safeguarding and Reporting:
- Ensure the safety and welfare of all service users and follow safeguarding policies and procedures
- Maintain accurate records of attendance, incidents, and observations
- Maintain high-quality records and reporting of support provided
- Seek regular service user feedback and evaluation to support delivery and practice
- Ensure that all administrative systems and procedures are adhered to
- Assist in the collection and completion of all monitoring and reporting processes
General:
- Work as a member of the team to ensure effective delivery of service and individual work plans, including working across teams where appropriate
- Maintain a working knowledge and comply with TLC policies and procedures, including health and safety
- Engage in supervision, performance reviews, and training
- Provide services in an anti-discriminatory manner in accordance with TLC’s Equality and Diversity policy
- At all times represent The Liberty Centre in a professional, approachable, and service user-focused manner, ensuring that confidentiality is observed
We respond to the need of individuals, and some of the tasks are therefore unpredictable. It is expected that all staff members will work in a flexible way when required, undertaking tasks that are not specifically covered in this job description. In addition, other duties at the same responsibility level may be interchanged with or added to this list at any time.
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Due to the sensitive and confidential nature of the work, the successful applicant will be required to undertake a Disclosure and Barring check.
The Liberty Centre – Person Specification
Domestic Abuse Services Manager
Requirements
Essential
- Experience in community outreach, public services, social care, or similar roles.
- Experience of working in a multi-agency approach.
- Experience of managing and supporting volunteers.
- Experience of risk management and implementing safeguarding policies and procedures.
- Experience of keeping accurate and comprehensive records in various formats and to be confident in Microsoft applications and case management systems.
- Experience of managing social media platforms and campaigns.
- Experience of developing and delivering group work programmes.
Knowledge and Abilities
- To understand the issues that people affected by domestic abuse face and potential barriers to personal development.
- An understanding of a trauma-informed and strength-based approach.
- To understand confidentiality, equal opportunities, and non-judgemental attitudes and be committed to these principles.
- Able to remain calm and professional when managing challenging or complex situations.
- Working knowledge of Microsoft packages and the ability to use computerised systems including WordPress and Canva.
- Ability to organise and prioritise work.
- Ability to empathise and communicate well.
Personal Qualities
- Reliable and a good timekeeper.
- Personable and approachable.
- Positive and supportive attitude towards others.
- Ability to use own initiative and work as part of a team.
Other
- Business insurance and use of a car for work-related journeys.
- To undertake appropriate training to improve skills and acquire knowledge.
- Flexible and ability to work evenings and weekends.
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