Fulcrum Digital Inc
DevOps Engineer
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Senior SRE – Job Description
Who We Are
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.
Requirements
We are looking for a SRE candidate who must have the below skills:
- Hands-on experience with Cloud (AWS preferably)
- ITSM / BMC Helix Process
- Splunk & Dynatrace monitoring and observability
- Own and improve the full lifecycle of services, from design and development through deployment, operations, and continuous improvement.
- Partner with development teams to ensure production readiness through architecture reviews, capacity planning, resiliency design, and launch readiness assessments.
- Design, build, and evolve CI/CD pipelines with a strong emphasis on automation, quality gating, and operational validation.
- Lead and influence DevOps automation and SRE best practices across engineering teams.
- Monitor and maintain production systems by measuring availability, performance, latency, and overall system health.
- Analyze ITSM events and incidents to identify systemic issues, close operational gaps, and feed actionable improvements back to engineering teams.
- Drive sustainable reliability through automation, self-healing mechanisms, and reduction of manual toil.
- Respond to production incidents with a calm, systematic approach; lead troubleshooting across the technology stack to reduce mean time to recovery (MTTR).
- Facilitate blameless postmortems and ensure long-term corrective actions are implemented.
- Actively manage operational risk, compliance, and resiliency across all supported environments.
- Collaborate effectively with global teams across multiple geographies and time zones.
- Mentor junior engineers and contribute to a strong culture of learning, ownership, and operational excellence.
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All About You
- Strong ownership mentality with a systematic, data-driven approach to problem solving.
- Proven experience working across development, operations, and product teams to drive alignment and outcomes.
- Comfortable operating in high-pressure situations, making timely decisions, and managing complex stakeholder expectations.
- Passion for automation, continuous improvement, and eliminating manual work wherever possible.
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Required Qualifications
- Bachelor’s degree in Computer Science or a related technical field involving software development, or equivalent practical experience.
- Strong experience with algorithms, data structures, scripting, CI/CD pipeline management, and software design principles.
- Hands-on experience debugging, optimizing, and automating application and infrastructure workflows.
- Solid experience in: Scripting, Python, Splunk, Dynatrace, Jenkins, XLR, ITIL process.
- Experience designing, analyzing, and troubleshooting large-scale distributed systems.
- Strong communication skills with the ability to influence technical and non-technical stakeholders.
Preferred Experience
- Experience with industry-standard CI/CD and DevOps tooling such as Git / Bitbucket, Jenkins, Maven, Artifactory, and Chef.
- Proven ability to design and implement efficient CI/CD workflows that move code from development to production with minimal manual intervention.
- Demonstrated success driving reliability, availability, and performance improvements in complex production environments.
- Experience operating in regulated or compliance-focused environments.
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