Manchester Digital
DevOps Engineer - HMRC - HEO
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Location
Bristol Regional Centre - 3 Glass Wharf
Cardiff Regional Centre - Ty William Morgan
Edinburgh Regional Centre - Queen Elizabeth House
Glasgow Regional Centre - Atlantic Square
Leeds Regional Centre - Wellington Place
Manchester Regional Centre - Three New Bailey
Telford - Plaza 1 and 2
Worthing - Teville Gate House
Stratford Regional Centre - Westfield Avenue
Please note that due to workforce controls, Stratford is only available to existing HMRC staff in this location. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Croydon or Stratford, however, please note that selecting “London” on your location preference choices refers to 100 Parliament Street and not the wider London area.
About The Job
Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
HMRC is transforming the UK’s tax system through cutting-edge digital innovation and the Chief Digital and Information Officer (CDIO) Group is at the heart of that mission.
We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work - allowing HMRC to focus its resources where they can deliver the greatest impact.
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CDIO Borders and Trade supports the HMRC Borders and Trade group delivering IT projects that enable HMRC’s wider customs strategy and policies. We design, manage and maintain the IT services that support customs and international trade activities.
Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs.
Job Description
As a DevOps Engineer, you'll join an agile team to deliver software for Cloud Services and Dynamics, using best practices and industry standards. Collaborating with Senior Developers and stakeholders, you'll build and configure solutions that meet business needs.
Your role includes supporting development processes—managing tools, testing environments, code control, and automating systems.
You'll contribute to new service offerings for HMRC by supporting infrastructure deployment and management across programs, working closely with technical teams to deliver and maintain solutions quickly and efficiently.
Person specification
Role responsibilities can include any or all the following disciplines across the full range of duties:
- Manage time efficiently and prioritise workload independently.
- Develop, maintain, and share technical knowledge within the team.
- Collaborate with colleagues in the LEADS Guild to deliver solutions within specified timelines and coordinate with staff across Operations, Database, Test, and Business Teams.
- Support live systems as required, establish and maintain development environments, and resolve incidents and issues promptly.
- Escalate identified risks and issues to Senior Developers when necessary.
- Conduct impact analysis and provide estimates for enhancements or changes; participate in peer reviews and consult Senior Developers for clarification as needed.
- Build, test, document, and implement solutions according to the Delivery Framework and comply with team quality standards.
- Develop and test code modifications following program specifications and established testing strategies.
- Assist test teams during testing cycles and prepare documentation to support changes in the live environment.
- Release code changes into the production environment according to best practices and organisational procedures.
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The role requires regular, rostered on-call and out-of-hours support for 24/7 services within 12 months, including support during infrastructure enhancements.
Essential Criteria
- Strong Linux/Unix system administration skills.
- Practical experience with at least one cloud platform (AWS/Azure).
- CI/CD pipeline development (GitHub, Gitlab CI Jenkins, Azure DevOps).
- Familiarity with infrastructure-as-code tools (Terraform, CloudFormation).
- Containerisation skills (Docker) and orchestration experience (kubernetes).
- Basic scripting (Python, Bash, PowerShell).
- Experience with monitoring and logging tools (Prometheus, Grafana, CloudWatch ELK, etc).
- Use of DevOps tools (Jira, Confluence, Artifactory).
Desirable Criteria
- Ability to improve deployment workflows.
- Automation experience to minimise manual tasks.
- Understanding of secure infrastructure best practices.
- Support for reliability processes (incident response, reviews).
- Capability to mentor or share expertise within the team.
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