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Company Description
SANDBOX is a brand and digital agency that helps ambitious businesses grow through strategic thinking and brand creation. The team focuses on amplifying brand identity, strengthening digital presence, and building enduring client and customer relationships. Services span branding, websites, marketing, and work-winning tenders, creating cohesive and engaging brand journeys. With global reach and roots in Nottingham, SANDBOX has a track record of empowering businesses to reach their full potential and thrive in competitive markets.
Role Description
The Digital Account Manager is a full-time, hybrid role based in the City of Nottingham, with flexibility for some work from home. This role manages day-to-day relationships with clients, acting as the primary point of contact to understand their goals and translate them into effective digital strategies and campaigns. Responsibilities include:
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- Overseeing project delivery for branding, web, and digital marketing initiatives
- Coordinating internal teams
- Monitoring performance
- Ensuring projects are delivered on time and within scope
- Proactively identifying growth opportunities for client accounts
- Supporting sales and proposal development
- Contributing to the continuous improvement of processes and client experience
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Qualifications
- Strong Account Management skills, including client relationship building, stakeholder management, and retention
- Excellent Communication skills, including clear written and verbal communication, presentation abilities, and active listening
- Experience in Digital Strategy, including campaign planning, performance analysis, and understanding of web and marketing channels
- Sales-related skills, such as identifying upsell opportunities, supporting proposals, and contributing to business development
- Project Management skills, including planning, coordination of cross-functional teams, time management, and task prioritization
- Knowledge of branding, websites, and digital marketing tools and platforms is highly beneficial
- Ability to work effectively in a hybrid environment, demonstrating self-organization, accountability, and collaboration with remote and on-site colleagues
- Prior experience in an agency or consultancy setting and a background in marketing, communications, or a related field are advantageous
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