Pivotal London
Digital Account Manager
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Digital Account Manager (Independent, full service agency)
Salary: £35,000 per annum
Location: Manchester
Working pattern: Hybrid – 3 set days in the office, 2 days working from home
Employment type: Permanent
The Opportunity
We are working with a growing independent media and digital agency looking to hire a Digital Account Manager to join its expanding team.
This is a fantastic opportunity for a driven digital marketer who wants to combine hands-on paid media campaign management with client ownership, strategy, and new-business pitching.
You will manage a portfolio of clients, taking responsibility for their digital strategy and paid media activity across multiple platforms. The role offers genuine end-to-end ownership, from interpreting a brief and shaping the strategy through to campaign activation, optimisation, reporting, and recommendations.
A key part of this hire is finding someone who is confident presenting digital strategy and contributing to new-business pitches and tender presentations.
Key Responsibilities
- Manage and optimise paid media campaigns across Google Ads and Meta, alongside other platforms where relevant.
- Act as the day-to-day digital contact for a portfolio of clients.
- Build strong client relationships and develop a clear understanding of commercial objectives.
- Translate client briefs into effective, data-led digital strategies.
- Manage campaign budgets, pacing, performance, and ongoing optimisation.
- Analyse campaign data and turn insights into clear, actionable recommendations.
- Lead client reporting and performance meetings.
- Identify opportunities to improve results, test new approaches, and grow client accounts.
- Collaborate with colleagues across digital, content, social, and wider media channels.
- Contribute to new-business pitches, proposals, and tender presentations.
- Stay up to date with developments across paid media platforms, technology, and performance marketing.
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About You
We are looking for someone who is commercially minded, proactive, and comfortable taking ownership.
Essential Experience
- 3+ years’ experience within paid media or digital marketing.
- Previous agency experience is strongly preferred.
- Strong hands-on experience across Google Ads and Meta Ads.
- Experience delivering B2C and/or B2B lead-generation campaigns.
- Strong understanding of campaign optimisation, budgeting, and performance against KPIs.
- Analytical confidence and the ability to translate data into recommendations.
- Strong client-facing and account-management skills.
- Excellent presentation and communication skills.
- Confidence contributing to and presenting within new-business pitches and tender processes.
- Ability to manage multiple clients, campaigns, and deadlines simultaneously.
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Desirable Experience
Experience with any of the following would be advantageous:
- LinkedIn Ads
- TikTok Ads
- Microsoft Ads
- Snapchat
- Education or student-recruitment campaigns
- CRM and email marketing platforms
Why Join?
You will join a growing independent agency where you can have a genuine impact on both client strategy and the continued development of the digital offering.
The role provides:
- Ownership of the full campaign lifecycle.
- Exposure to a varied portfolio of clients and sectors.
- The opportunity to work across multiple digital channels rather than being siloed into one specialism.
- A clear progression path as the agency continues to grow.
- Ongoing training and development.
- Regular team socials and company events.
- Birthday off.
- Company pension.
- Free onsite parking.
- Hybrid working with two days per week from home.
If you are an experienced paid media professional looking to take greater ownership of clients, strategy, and new-business activity, we would love to hear from you.
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