You will be responsible for ensuring:

• Each account has clear objectives.
• Budgets are understood and monitored.
• The next actions required to move the account forward are documented.
• Tasks have clear owners and deadlines.
• Actions from meetings, emails and conversations are captured.
• Paid Ads Managers know what is expected of them.
• Client requests are followed through to completion.
• Conversion tracking and measurement are considered before advertising activity begins.
• Accounts don't drift without a plan.

You should be able to open any client account and quickly explain:

• What are we trying to achieve?
• How are we performing?
• What is the budget?
• What's working?
• What's not working?
• What are we doing next?

Working With Paid Ads Managers

You'll work closely with our Paid Ads Managers, who are responsible for the technical execution and optimisation of campaigns.

Your role is to connect their work with the client's wider objectives.

You will:

• Provide clear briefs and priorities.
• Make sure they have the information and assets they need.
• Review performance with them.
• Challenge strategy constructively when necessary.
• Ensure agreed actions are completed.
• Translate technical advertising activity into meaningful client communication.
• Help prioritise activity according to commercial impact.

This is a collaborative relationship, but the Account Manager ultimately owns the overall client experience.

Reporting & Client Meetings

Reporting should create decisions and actions, not simply describe what happened.

You will:

• Prepare for client meetings with a clear understanding of performance.
• Lead regular client calls.
• Explain results clearly without unnecessary jargon.
• Identify positive and negative trends.
• Discuss opportunities for improvement and growth.
• Agree next actions with the client.
• Follow up and make sure those actions happen.

Clients should finish meetings feeling confident that we understand their business and know exactly what we're doing next.

What We're Looking For

We'd love to hear from someone who:

• Has experience in account management, digital marketing, paid advertising or a similar client-facing role.
• Is naturally good with people and enjoys building relationships.
• Is commercially minded and interested in how businesses make money.
• Understands the fundamentals of Google Ads, Meta Ads and digital marketing.
• Is highly organised and comfortable managing multiple clients simultaneously.
• Communicates clearly and confidently.
• Notices when something isn't moving and takes action.
• Is comfortable discussing budgets, performance and commercial targets.
• Can turn conversations into clear actions.
• Takes ownership of problems rather than passing them elsewhere.
• Is curious and willing to learn about different industries and businesses.
• Can work independently while collaborating effectively with a wider team.

The Kind of Person Who Will Thrive Here

You'll probably enjoy this role if your natural instinct is:

"Leave it with me. I'll get it sorted."

We're looking for someone who doesn't need to be constantly reminded to follow up, update a task or check whether something happened.

If a client mentions something important during a meeting, you capture it.

If performance isn't where it should be, you investigate it.

If something is overdue, you chase it.

If a client seems unhappy, you don't ignore it.

If something is working exceptionally well, you look at how we can build on it.

Great account management is about ownership, communication, commercial awareness and follow-through.

What Success Looks Like

A successful Paid Advertising Account Manager at PDG Advertising will:

• Build strong relationships with their clients.
• Retain clients for the long term.
• Understand every client's goals and commercial priorities.
• Keep accounts organised and moving forward.
• Ensure budgets and performance are actively monitored.
• Make sure clients always have clear next actions.
• Work effectively with Paid Ads Managers and specialists.
• Spot risks early.
• Identify opportunities for growth.
• Reduce the amount of day-to-day intervention required from senior management.

Most importantly, your clients should feel that someone capable is genuinely looking after their business.

Why Join PDG Advertising?

PDG Advertising is an established paid advertising agency working with ambitious businesses across the UK, Ireland and internationally.

We've built the business around doing excellent work, understanding our clients properly and developing relationships that last.

We're now growing the team and building a structure that gives talented people genuine ownership of their roles.

You'll have the opportunity to work with businesses across different industries, develop your commercial and digital advertising knowledge and become an important part of the next stage of PDG Advertising's growth.