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Digital Agency Project Manager - PPC, SEO, CRO
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About Us
We are a long established UK growth agency, specialising in driving growth for our clients via PPC, SEO, and CRO, and we are looking for an experienced Digital Agency Project Manager to take ownership of client delivery across digital marketing services - including PPC, SEO, CRO, and creative projects - ensuring cohesive strategy, timely execution, and outstanding client outcomes.
The Role
This is a full-time, permanent, remote-first role, only requiring attendance to one team meet-up in Sheffield per month, and very occasional client meetings. Day to day we all attend a daily team Google Meet call to get the best balance of remote working yet keeping connected to a team.
This is not a purely administrative role. You’ll play a strategic part in client relationships, cross-functional coordination, and performance oversight - acting as the glue that binds specialists and ensures delivery aligns with business goals.
Responsibilities
- Primary Point of Contact for our tier 1 clients, managing calls, communication, project planning, priorities, and deadlines
- Leading or Participating in several client and account manager calls each week
- Owning Project Plans, priorities, actions, and deadlines
- Coordinating Work across SEO, PPC, CRO, design, and other specialists
- Ensuring All Services contribute to a unified client strategy
- Translating Strategic Discussions into clear, time-bound actions and owners
- Proactively Monitoring Progress and flagging potential delays
- Identifying Delivery Risks, performance concerns, and communication gaps
- Constructively Challenging Specialists when priorities or recommendations need scrutiny
- Advocating for Strategy over scope creep by respectfully pushing back on client requests that conflict with agreed goals
- Maintaining Visibility across lower-touch accounts to surface risks and opportunities
- Supporting Client Retention, renewals, and relationship growth
- Identifying Upsell or Strategic Project Opportunities
- Reporting to and Collaborating Closely with the management team
- Contributing to the Evolution of our project management frameworks and workflows
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Essential Experience
You must have:
- Proven experience in project or account management within a digital marketing agency
- Experience managing multi-service client accounts or complex cross-functional projects
- A solid understanding of how digital agency teams operate and deliver value
- Confidence leading client calls and managing senior stakeholders
- Strong, clearly spoken and written English - suitable for high-stakes commercial conversations
- Strong organisational, prioritisation, and follow-through skills
- The confidence to question assumptions and hold both clients and internal teams accountable
- The ability to grasp the commercial intent behind deliverables - not just task movement
- Reliable daily availability with overlap of UK business hours
Please don't apply if you do not have demonstrable digital agency experience.
Preferred Knowledge
Familiarity with the following areas is advantageous (though technical expertise is not required):
- SEO best practices and performance metrics
- PPC, paid social, and broader paid media strategies
- CRO principles and conversion funnel optimisation
- Website design and development project lifecycles
- Analytics, tracking setup, and performance reporting tools
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You don’t need to be the specialist delivering each service - but you must understand enough to coordinate effectively, identify dependencies, ask insightful questions, and communicate confidently with clients and internal teams.
Working Arrangement
- Hours: Monday to Friday - 9am-5pm. (usually a little earlier on Fridays!)
- Location: Remote first - One monthly team meet up in Sheffield.
- Meetings: Daily team Google Meet + several client calls weekly, very occasional client meeting.
- Reporting: To the management team
- Flexibility: Can start/finish early/late
Package
- Salary: £32-38k
- Benefits: Amazon vouchers for displaying company values, helping team members, cross sells/upsells.
- Holidays: 21 flexible days, 8 bank holidays, days plus shutdown between Christmas and New Year.
- Pension: Company pension contribution.
How To Apply
We welcome applications from qualified candidates who meet the essential criteria.
To Apply, Use The Application Form, Ensuring
- CV - Clearly outlining your digital agency experience, including client types and services managed.
- Salary Expectation - What salary you'd be looking for to accept this role.
- Start Timescale - How long from accepting an offer until you could commence work.
Applications missing any of the above will not be reviewed, also please don't send any emails as we use an applicant tracking system.
Shortlisted candidates will be contacted within 10 working days.
No recruitment agencies, thanks.
Skills: digital project management, ppc, project management, seo, digital agency
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