London Business School
Digital and Internal Communication Manager
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You create digital content that connects colleagues and drives engagement
The Role
At London Business School, you’ll shape how colleagues connect with the organisation—planning and delivering digital and internal communications that inform, inspire and drive engagement across a global community.
You’ll create high-quality content across multiple channels, lead intranet development, and use insight to continuously improve how messages land. With strong writing skills, digital expertise and a proactive mindset, you’ll help bring to life the School’s purpose—having a profound impact on the way the world does business and how business impacts the world.
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Main Responsibilities
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- Delivery of high-quality service in own area of specialism.
- Production of high-quality content.
- Projects/campaigns delivered on time, on budget and to quality standards and targets.
- Production of high-quality reports, with the identification of trends and issues.
- Identification of technological and process improvements in own area.
Who We Are Looking For
- Understanding of digital communication channels and basic internal communication principles.
- Strong, writing, proof-reading and editing skills
- Experience of planning and delivering engaging communication events
- Proven experience in video production and editing
- Ability to plan, create and curate content across digital, social and traditional channels
- Proven experience of designing and delivering creative and compelling communications campaign
- Strong writing and editing skills.
- Confident using digital tools and templates to create and publish content.
- Basic design capability (e.g., Canva, Adobe Express, PowerPoint).
- Significant experience of managing multiple stakeholder groups and development of audience insight to inform communications strategy
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