Northumbria Healthcare NHS Foundation Trust
Digital Business Analyst
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Digital Business Analyst
The Digital Business Analyst will play a key role in supporting the successful delivery of digital products, services, and improvements across Northumbria Healthcare. Working within an Agile, multidisciplinary team, the post holder will analyse how technology can enhance patient experience, streamline clinical and operational processes, and enable new ways of working.
This role involves working closely with clinical staff, operational teams, and patients to understand current pathways, identify opportunities for digital transformation, and develop clear requirements and user stories for the development team. The post holder will contribute to business case development, benefits realisation, and process mapping activities, ensuring that digital solutions are aligned to Trust priorities and deliver measurable value.
The successful candidate will have strong analytical skills, experience of digital change projects, excellent stakeholder engagement capabilities, and the ability to communicate complex information to a non-technical audience.
- Analyse and evaluate existing business processes to identify opportunities for improvement and digital transformation.
- Understand stakeholder objectives, gather and document business requirements, and identify potential benefits, risks, and solution options.
- Produce high-quality analysis outputs including business cases, process maps, requirements documentation, and benefits assessments.
- Convert requirements into clear and testable user stories, supporting the development team through delivery and iteration.
- Model current and future workflows using appropriate techniques, ensuring alignment and agreement from subject matter experts.
- Support Agile project delivery, participating in ceremonies, and contributing to backlog refinement.
- Communicate complex technical issues, analysis outputs, and risks to stakeholders in a clear and accessible way.
- Support colleagues through knowledge sharing, mentoring, and contributing to the continuous improvement of Business Analysis practices.
- Identify risks, issues, and impacts associated with changes, escalating appropriately.
- Engage with clinicians, operational teams, and patients to ensure digital solutions meet real-world needs.
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We manage three major locality hospitals at North Tyneside, Wansbeck, and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost-effective living, great nightlife, some of the best schools, with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.
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For further details / informal visits contact:
- Name: Lloyd Rodrigues Powell
- Job title: Head of Development
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