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Digital Business Analyst, Mobile Channels
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Join us as a Business Analyst
Join our Chief Digital Information Office in Commercial & Institutional, where we harness technology innovation, business agility and one-bank collaboration to push the boundaries of what's possible for our customers.
The wellbeing and growth of our people is fundamental to our shared success, which is why we're passionate about cultivating an environment that fosters inclusion and champions potential.
Our journey will be challenging and complex, but truly transformative - so if you're ready to stretch your capability, gain unique experience and shape the future banking experience for generations to come, this is your opportunity.
What you'll do
You'll be joining our Digital domain, where our digital strategy is driving the delivery of a digital ecosystem that improves the customer experience, enables our colleagues to better serve our customers, and achieves the growth and revenue goals of our business.
In your new role, you'll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we'll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.
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You'll Also Be
- Supporting others to articulate the ideas and requirements in the format required by the team, such as use cases, user journeys, user stories and illustrations
- Capturing, validating and documenting business and system requirements and making sure that they're in line with key strategic principles
- Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
- Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
- Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team
- Working closely with the Digital Mobile Products team and Mobile UX Design teams to elicit detailed requirements
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The skills you'll need
We'll look to you to bring a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment. Additionally, you'll need to hold an appropriate business analyst certification.
You'll Also Need
- Demonstrable experience of analysing and defining requirements specifically for native and hybrid mobile applications, with a strong understanding of mobile platform constraints across iOS and Android, mobile UX patterns, device capabilities and app store release considerations
- Experience of applying business analysis tools and techniques within commercial and business banking technology platforms, preferably in the mobile channel
- Good communication skills, with the ability to communicate complex technical concepts clearly to peers and management-level colleagues
- Good collaboration and stakeholder management skills
Hours
35
Job Posting Closing Date
10/09/2026
Ways of Working
Hybrid
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