YOUR NEXT CHALLENGE

We are looking for an ambitious and commercially minded Digital Business Director to lead cross-channel strategy and drive growth across our key client accounts. In this role, you will bridge the gap between high-level client ambition and best-in-class execution, translating business goals into transformative digital strategies that span Search, Social, Programmatic, and Video. Partnering directly with Client Managing Directors and Heads of Channel, you will set the benchmark for operational excellence, commercial rigor, and sustainable margin management.

HOW YOU WILL MAKE AN IMPACT

Cross Channel Leadership

• Leads Medialab’s tactical channel vision on key clients, setting the standard for excellence and ensuring each discipline contributes meaningfully to client growth and commercial performance.
• Translates client and business ambition into transformative channel strategies, connecting innovation, experimentation, and commercial acumen to deliver measurable business outcomes.
• Guides and challenges Digital Directors and Managers to ensure strategic cohesion, quality, and consistency of channel outputs across all clients with their team.
• Owns senior strategic client relationships and provides client-side insights to shape broader agency vision, helping build the 'Medialab way' for digital channels.

People Management

• Owns leadership and delivery management across the channel teams, ensuring high standards of best practice, delivery, productivity, and accountability are consistently met.
• Partner with Client Managing Directors, Business Directors, and Heads of Channel to align channel objectives with commercial growth, resource planning, and capability development.
• Acts as the ultimate escalation point for channel strategy or delivery, ensuring consistency, confidence, and calm leadership through challenges.
• Hold the Channel leads to account for developing and training team members and is an escalation point for blockers and problems in cross-channel planning and delivery on key clients.

Cross Channel Planning & Integration

• Accountable for best-in-class planning and delivery across channels for key clients ensuring outputs are strategically robust, creative, and commercially sound.
• Ensures commercial rigour in delivery, forecasting accuracy, process efficiency, and sustainable margin management.
• Deploys and curates best practice on key clients, building frameworks, client playbooks, and case studies that define Medialab’s channel excellence.
• Working with the team, ensures that the right testing priorities make their way onto client schedules.

Data Driven Success

• Translates data into channel-specific insight, connecting measurement outputs to actionable recommendations.
• Elevates measurement sophistication, embedding incrementality testing through the team, attribution, and channel-relevant effectiveness frameworks.
• Drives best-in-class cross-channel planning, holding accountability for quality, integration, and strategic coherence across all channel outputs.

WHAT YOU BRING TO THE TEAM

Must Have Skills

• Comprehensive knowledge across digital channels (Search, Social, Programmatic, Video) with a proven track record of synthesizing them into cohesive, multi-channel growth strategies.
• Deep understanding of modern measurement frameworks, including incrementality testing, attribution modelling, and translating performance data into actionable business recommendations.
• Proven ability to lead and mentor Digital Directors/Managers, drive operational accountability, and act as the ultimate escalation point during delivery challenges.
• Exceptional communication skills, confident, articulate, and credible with senior stakeholders with natural ability to influence and inspire.
• A role model for Medialab's values, commercially sharp, strategically rigorous, and always acting with integrity and care for the people and clients you lead.

At Medialab we are committed to fostering a culture that celebrates creative thinking, different perspectives, and the many different cultures that exist. We welcome applicants from diverse backgrounds and identities. All qualified applicants will receive fair consideration, regardless of age, disability, race, ethnicity, gender, sexual orientation, gender identity, religion, belief, marital status, social mobility, or any other protected characteristic.

If you require any reasonable adjustments to make our recruitment process more accessible for you, please reach out to our Head of Talent Acquisition and Inclusion at Kianna.Briggs@medialabgroup.co.uk. Requesting a reasonable adjustment will not affect your application.