Capability assessment and improvement

• Undertake digital capability assessments and skills audits to establish baseline measures and development priorities.
• Monitor participation, engagement and progression in digital development activities.
• Use qualitative and quantitative evidence to evaluate impact and inform continuous improvement.

Stakeholder engagement

• Build strong relationships with academic schools, professional services teams and key institutional stakeholders.
• Work collaboratively with colleagues responsible for learning and teaching enhancement, educational development, organisational development, human resources and technology services.
• Act as a trusted adviser and champion for digital capability development across the University.

Evaluation and reporting

• Establish meaningful performance indicators and success measures for digital capability development initiatives.
• Produce regular reports demonstrating participation, capability improvement and organisational impact.
• Evaluate the effectiveness of programmes and interventions using evidence-based approaches.
• Make recommendations for future investment and development priorities based on emerging needs and impact data.

Other important features of the job role

• Line management responsibilities: None.
• Budget responsibility: None.
• Liaison: In this role you will liaise with the following: all University departments and teams.

PERSON SPECIFICATION

E = Essential person requirement; D = Desirable person requirement

How the person requirement will be assessed:

• A = Application
• I = Interview
• T = Test or other assessment

Please be aware that as part of safer recruitment and onboarding processes, we will seek original documentary evidence of the relevant academic and/or professional qualifications which you include within your job application. This is all part of our comprehensive pre-employment screening which also includes checking your identity, right to work, criminal record history (basic disclosure unless specified otherwise), and three years employment history. This is all part of our commitment to safeguarding our students. Keeping our students safe is a responsibility shared by everyone within the University.

Qualifications and training

• Bachelor’s degree or equivalent professional experience (E, A).
• Evidence of ongoing professional development in digital learning, educational and learning technologies or a related field (E, A).
• Learning development professional certification (e.g. CLDP) (D, A).

Previous experience

• Extensive use of educational technologies, digital and online learning environments to support learning and learners (E, A, I, T).
• Designing and delivering staff development, training or capability-building programmes within a complex organisation (E, A, I, T).
• Planning, developing and delivering learning interventions using a range of face-to-face, online and blended approaches (E, A, T).
• Evaluating learning and development activities and measuring impact against agreed outcomes (E, A, I).
• Working collaboratively with diverse stakeholder groups and building effective partnerships through participation (D, A, I).
• Supporting digital transformation and organisational change through professional development initiatives (D, A, I).
• Using recognised digital capability frameworks (e.g. Jisc Digital Capabilities Framework) and discovery tools to inform digital capabilities and skills development (D, A, I, T).
• Working efficiently and effectively with remote teams (D, I).
• Experience of working within a higher education environment (D, A).
• Experience of supporting the adoption of artificial intelligence and emerging technologies to support professional practice and/or teaching and learning (D, A, I).

Behaviours and attitudes

• Alignment to the University’s core values and growth mindset approach, which reflect our culture. Refer to the specific behaviours within the Competency Framework (E, I) – summarised within the careers site.

Skills, knowledge, other requirements

• A solution focused mindset that underpins excellent problem-solving and decision-making abilities (E, I).
• The ability to use online pedagogy, digital assessment and learning design principles to inform professional development practices (E, A, I).
• Advanced digital skills, including strong expertise in the use of Microsoft 365, AI, and specialist digital learning and assessment platforms (E, A, I).
• Strong quantitative and analytics skills and the ability to interrogate data and use it as evidence to inform decision-making and demonstrate effectiveness (E, A, I).
• Demonstrable ability to plan and design professional development programmes including the creation and curation of resources needed to support them (E, A, I, T).
• Demonstrable ability to tailor digital training and support to groups with a diverse range of prior knowledge and experience (E, A, I, T).
• Strong understanding, and demonstrable expertise using digital skills capability frameworks to assess and elevate others’ digital capabilities (D, A, I, T).
• Excellent communication and negotiation skills and the ability to use them to enhance the agency of others through participation and community-building (E, I).
• Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology (E, I, T).
• Commitment to delivering positive outcomes for our students regardless of your area of work within the University; we want our students to be successful (E, I).
• You must be prepared to undertake mandatory online training should you be appointed. The University is regulated by the Office for Students and Ofsted, and we have specific requirements and expectations around safeguarding, Prevent, and anti-harassment and bullying. This is all part of our Competency Framework requirements (E, I).

PAY AND BENEFITS

• Salary: Salary range £40,000 to £45,000 per annum.
• Holiday: 26 days paid holiday (rising to 28 with service) plus paid bank/public holidays plus up to five paid closure days (typically between Christmas and New Year); all per holiday year Full Time Equivalent. Our holiday year runs from 1 August to 31 July. We also have a holiday buy and sell scheme in place. Sometimes the University does not need to close for five days per year and any balance (for example one day), can be used as a paid Wellbeing Day to take time out for your own physical or mental health.
• Pension and life assurance: Pensions auto-enrolment to the People’s Pension which is a default salary sacrifice scheme. You may opt out of salary sacrifice but remain in the scheme, or you may choose to opt out altogether. We provide life assurance (death in service) cover as standard to all employees.
• Family-friendly policies: Policies in place for all types of family-friendly statutory leave with enhanced pay available from day one of employment for some leave types. Access to Tax-Free Childcare (Government scheme).
• Wellbeing: Full access to the Employee Assistance Programme as well as the Thrive Mental