Michael Kors
Digital Commerce Merchandiser
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Merchandiser, Digital Commerce (EMEA)
Department Overview
The Digital Commerce team drives the online performance of Michael Kors across all EMEA sites, blending commercial strategy with hands-on site merchandising to grow sales and elevate the customer experience. Sitting within the MK Ecommerce division, the team partners closely with Buying, US Web Merchandising and Web Production to bring product to life online, and this role reports into the Manager, Digital Commerce (EMEA).
What You'll Do
Key responsibilities include but are not limited to:
-
Maximise Conversion and Sales
- Execute site merchandising plans, adjusting strategies based on in-depth analysis of KPIs including conversion rate and average order value.
- Support execution of the e-commerce content calendar and trading strategy to ensure consistency and regional alignment across all digital storefronts.
- Produce daily, weekly and ad-hoc performance reporting against site metrics and key KPIs, providing actionable insights to drive incremental conversion and sales. Complete post-event analysis for all key site activities.
-
Product and Site Merchandising Execution
- Own and manage all product upload and go-live activity for the websites, coordinating cross-functionally to ensure products are online in time and in full.
- Create seasonal line lists and trackers to monitor and manage the timely activation and lifecycle of all products across the EMEA sites.
- Coordinate with US partners to ensure the timely online availability of EU-only merchandise, regularly communicating status and action plans for products ‘In Stock Not on Site’ to Buying and Senior Management.
- Ensure all products are merchandised in the correct categories with accurate, rich attribution and commercial presentation, working with US counterparts to implement EU-specific requirements.
- Oversee optimisation of on-site search and support the effectiveness of intelligent product recommendations (e.g. cross-sells, upsells).
- Ensure the smooth, timely execution of seasonal refreshes and major sale launches, meeting all critical path deadlines.
- Complete weekly website reviews and audits to maintain the highest standards of excellence, consistency and performance across all sites and channels.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Cross-Functional Relationships
- Build and maintain strong relationships with Buying teams to understand key strategic objectives and ensure merchandising strategies support them.
- Foster an effective working relationship with the US Web Merchandising and EMEA Web Production teams, sharing best practice and jointly identifying conversion-driving opportunities.
- Oversee the day-to-day work of Coordinators, providing support, guidance and training to develop their skill sets.
- Support the Concession Coordinator as required, ensuring product loading and display on partner sites adheres to the established critical path.
You'll Need to Have
- Extensive experience in an ecommerce site merchandising role, ideally within an international retail environment.
- Degree or equivalent experience in a relevant subject area.
- Advanced skills extracting and applying data from a web metrics tool (ideally Adobe Omniture).
- Experience managing ecommerce toolsets such as SFCC, Content Square or Dynamic Yield.
- Advanced PC skills across Excel, Word and PowerPoint.
- Strong analytical and numerical skills, highly organised, and confident managing multiple priorities to tight deadlines in a fast-paced environment.
MK Perks
- A purpose-driven workplace where you can grow your career, enjoy flexible benefits, and be part of a culture built on inclusion, impact, and recognition.
- Career Growth: Clear paths for progression, leadership opportunities, and mentorship programs to help you thrive.
- Work-Life Balance & Flexibility: Support for your well-being with flexible work options and generous time-off policies.
- Culture & Belonging: Be part of an inclusive culture—recognized by Forbes as a Best Employer for Diversity—where diverse talent is empowered to succeed.
- Exclusive Employee Perks: Enjoy discounts on premium products and luxury brands.
- Impact & Social Responsibility: Contribute to global and local causes through volunteer days, sustainability programs, and charitable giving.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
To know more about working at Michael Kors, visit our LinkedIn page and MK careers page.
Equal Employment Opportunity
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
Reasonable Accommodation
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
Pay Transparency
In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location