Surrey Coalition of Disabled People
Digital Communications Coordinator

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POST: Digital Communications Coordinator
HOURS: 36 hours per week
TERM: Fixed term contract of 2 years with the possibility of extension subject to securing funding.
SALARY: £28,000 per annum FTE
LOCATION: Homebased with travel within Surrey to capture content/attend meetings or office based at our office in Burpham
REPORTING TO: CEO
Surrey Coalition of Disabled People
Who we are?
Our vision is a world where difference is valued, and diversity is celebrated. A world where everyone has the same rights, freedoms, choices, and opportunities.
Surrey Coalition of Disabled People is an innovative organisation that is led by disabled people working together to achieve our vision.
Introduction to the role
The Digital Communications Coordinator will coordinate the digital communications for Surrey Coalition of Disabled People as well as the projects/networks that we coordinate such as The Independent Mental Health Network (IMHN).
Purpose of the role
To lead on the coordination, design, and delivery of vibrant and engaging communications for The Coalition.
We want to expand our reach and increase our engagement. You will help us to achieve this:
- Through building our existing social media channels as well as researching/implementing new channels.
- Keeping The Coalition website updated with fresh and engaging content.
- Developing marketing materials for our events/social activities and services/projects.
- Being the expert in digital accessibility.
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Main responsibilities
- Craft/develop content for the Coalition’s social media channels including YouTube and the website.
- Coordinate and develop an ongoing schedule of new content for each of the social media platforms, ensuring this is in line with the overall organisation’s activities.
- Monitor networks/trending topics to ensure that the Coalition maximises any opportunities to respond to appropriate topics.
- Provide analysis of the effectiveness of our content through regular reporting including key metrics such as reach, impressions, and engagement.
- Keep the website updated – including making changes to pages as well as building new ones.
- Ensure that our communications are available in a wide range of formats that meets the accessibility needs of our membership.
- Work with the wider staff and volunteer team, to identify and generate compelling case studies and examples of our work.
- Be the brand guardian for the organisation.
- Develop the knowledge of the staff team around effective communications, and contribute to team training and development.
- Develop Coalition News, our quarterly Newsletter.
- Attend member events to capture content for communications across all channels.
- Support fundraising with developing appropriate content for funding applications and reporting.
- Help develop and implement a 3-year communications and marketing strategy for the charity.
- Draft press releases as required and liaise with members, staff, and journalists to organise coverage.


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We are looking for someone with:
- Outstanding organisation and planning skills (E)
- Excellent written communication skills and experience with copywriting for social media platforms (E)
- Some experience of creating and editing basic graphics, video, and animation using software such as Photoshop, Illustrator, Canva, Adobe Effects, and/or photo editing software (E)
- Experience of editing web pages and building web pages (E)
- Able to analyse and evaluate reports from social media activity (E)
- A high degree of self-motivation and able to work on own initiative (E)
- A creative flair, ideas, and understanding of current media trends, identifying opportunities, etc. (E)
- Experience of working in a Disabled Peoples Organisation or in the wider Voluntary Community and Social Enterprise (VCSE) sector (D)
- Experience and knowledge of working with people who are Disabled and/or carers or lived experience of Disability or being a family Carer (D)
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