London Borough of Hackney
Digital Communications Officer
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About Hackney
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.
Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity, and across the poverty divide.
About the Role
The Communications and Engagement and Young Hackney services are looking for a dedicated digital communications professional with a passion for great content to join our team.
Responsibilities
As Digital Communications Officer, you will provide support to the Young Hackney service with digital communications and campaigns, ensuring we are talking to and engaging our young residents and parents on the channels they use most, with content that resonates with them.
- Support the Young Hackney service, delivering content and campaigns to promote the service offering and ensure young people get the most out of it.
- Time is split across digital channels, with a particular focus on social media (TikTok and Instagram), digital advertising, web and email marketing.
- Evaluation is key in understanding how our communications perform, so there will also be an element of reporting to the role.
- Bring expertise and creativity to the team to develop Young Hackney’s channels.
- Be proactive and quick to learn new skills, able to keep on top of a complex and constantly changing landscape.
- Work with a diverse set of stakeholders, from politicians to our young residents to senior officers, with the ability to sell-in ideas to meet our communication objectives, in particular for video content.
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Requirements
- Great content creation skills, from capture to design and editing using specialist software including Canva and Adobe Creative Suite.
- Good web management and IT skills including Google Suite, in particular Slides, Docs, and Sheets.
- Good technical understanding of all relevant digital channels and their formats and audiences.
About Young Hackney
Young Hackney is Hackney Council’s dedicated youth service for young people aged 6 to 19, up to 25 with additional needs. From adventure playgrounds to innovative youth hubs, Young Hackney is at the forefront of youth work in London.
About Hackney Council
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
Application Process
If you would like to discuss any elements of the role, please contact digital.communications@hackney.gov.uk
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge, and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
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Important Dates
- Closing date for applications: 31 August 2026 (22.59)
- Interview date: TBC
Our Vision
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are:
- Proud
- Ambitious
- Pioneering
- Open
- Proactive
- Inclusive
Equal Opportunities
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under-represented in our workforce.
Additional Support
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk
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