Quiet Mark
Digital Content & Website Administrator
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Who We Are
Quiet Mark stands at the intersection of science and well-being, leading a global initiative, towards a quieter, healthier world. We are more than just a certification programme; we are a movement devoted to transforming everyday environments into spaces of peace and comfort through quieter appliances, technologies and solutions to unwanted noise.
Recognised worldwide, we are committed to empowering consumers and industries with the knowledge and resources needed to reduce noise pollution. Our dynamic, dedicated team finds motivation in the pursuit of a more peaceful, harmonious world, and we thrive on innovative thinking and collaboration.
Quiet Mark is the next generation certification programme and closely associated commercial support to the Noise Abatement Society charity. Established in 1959 the Noise Abatement Society (NAS) is the only charity NGO in the UK, indeed the world, that specialises in every aspect of sound - how it affects us and how the sounds that we make affect others, with a shared singular remit to solve noise pollution worldwide.
As the business expands rapidly we are seeking individuals who share our commitment to this mission. In joining us, you’ll be part of a dynamic purpose-led organisation, re-establishing the value of quiet in our everyday lives to shape a better future for all.
Who You Are
You are a highly organised and detail-oriented individual who thrives in a fast-paced environment. With a strong ability to manage multiple tasks simultaneously, you are confident prioritising workloads and meeting deadlines without compromising on accuracy.
You take pride in maintaining high standards, ensuring all assets, content, and data are correct, consistent, and up to date. A clear and effective communicator, you work collaboratively across teams, ensuring everyone has the information they need and that workflows run smoothly. You are comfortable coordinating with stakeholders at different levels, managing expectations, and keeping visibility across shared systems.
You are also adaptable and hands-on, willing to step in where needed, whether that’s resolving website issues, supporting urgent uploads, or contributing to ad-hoc projects.
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As the role is primarily remote, you are comfortable working independently, managing your own priorities and communicating proactively to maintain visibility across the wider team.
This role is a new position within the business and is therefore continually shaping and evolving. The Digital Content & Website Administrator will be responsible for the coordination, management, archiving and maintenance of digital assets across internal systems and the Quiet Mark (QM) UK and global websites. This role ensures assets are accurately tracked, uploaded, and maintained, supporting both operational efficiency and external communications.
The role will provide administrative support across the wider team, while working particularly closely with the Licensing and Digital teams to ensure product information, certification records and website assets are accurate and up to date. Digital assets may include product images, logos, documents, press materials and other website and communications content.
The Role
Asset Coordination & Management
- Request assets from internal teams and external stakeholders
- Proactively chase pending or outstanding assets to meet deadlines
- Ensure all assets are clearly tracked and documented
- Support asset uploads to QM Press platforms with PR Team once content is live
- Monitor and respond to queries from mailbox in a timely and professional manner
- Keeping organised records of press coverage and company comms assets for easy access
- Liaise with the Licensing Team to collect, check and maintain the assets and product information required for certified products
- Provide administrative cover for the Licensing function and wider team as required, helping to maintain continuity during periods of leave or increased workload
Asset Storage & Organisation
- Upload and organise assets within Google Drive
- Link all assets to the relevant Trello cards for visibility and workflow management
- Maintain a clear and structured digital filing system
- Apply consistent file-naming, folder structures and version-control processes to ensure assets can be located and used easily
Website Content & Uploads
- Coordinate asset uploads to the QM website
- Make ad-hoc website updates, including:
- Spelling corrections
- Image updates
- Product title changes
- Prepare images for website use, including resizing, cropping and converting files into the required dimensions and formats using Canva or similar tools
- Check website content and assets before and after publication to ensure information, formatting, images and links display correctly
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Product & Website Maintenance
- Remove products from the QM website that are no longer certified
- Conduct manual audits across retailer websites to ensure accuracy
- Fix broken links, URL errors, including 404 error codes and incorrect “buy” links
- Check and verify product certification status as required
- Support the administration of product certification changes, including new products, amendments, renewals and removals
- Identify and escalate recurring website, content or data-quality issues to the appropriate team member
- Support additional tasks and projects assigned
Key Skills & Qualifications
- Strong organisational skills with the ability to manage multiple workflows simultaneously
- High attention to detail and accuracy
- Comfortable working with content management systems, digital asset platforms, databases, shared cloud storage and structured file management
- Strong written communication skills with the ability to respond clearly and professionally
- Good understanding of website content processes, including content updates, digital asset coordination and the use of workflow-management tools
- Basic image-editing skills, with an understanding of common web image formats, dimensions and file-size optimisation
- A basic understanding of HTML and common web content principles would be helpful, but is not essential
- Ability to follow processes while also adapting to ad-hoc tasks and changing priorities
Perks
- Salary: £25k-£27k according to experience
- Contributory Pension
- Holidays: 25 Days plus Bank Holidays
- Location: This role is primarily remote and home based, however we require the candidate to live within a comfortable regular commutable distance of the ‘Quiet House’ U.K. HQ labs based in Hassocks, West Sussex.
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