QA Apprenticeships
Digital Customer Success Apprentice
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title: Apprentice
We are looking for a motivated and personable apprentice to join our growing team. You will support the day-to-day administration and customer engagement activities within our Business Relationship team. You will play an important role in ensuring our customers, suppliers and colleagues receive excellent service and communication.
No previous IT experience is required. We're looking for someone with a positive attitude, strong communication skills, and a desire to develop a career within a professional business environment.
During your apprenticeship, you'll gain valuable experience in:
- Customer relationship management
- Business administration
- Commercial awareness
- Professional communication
- Quotation and order processing
- CRM and business systems
- Working within a successful Managed Service Provider (MSP)
Responsibilities:
- Customer & partner communication
- Administration & business support
- Quotations & order processing
- Team & office support
- Learning & development
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Required skills:
- Friendly, confident and professional communication skills
- Excellent telephone manner
- Strong organisational skills and attention to detail
- Good written communication and basic Microsoft Office skills
- Ability to prioritise tasks and manage workload effectively
- Positive attitude and willingness to learn
- Reliable, punctual and self-motivated
- Able to work well as part of a team
Desirable experience:
- Experience in a customer service, retail, hospitality or office environment
- Knowledge of Microsoft Office applications
- An interest in technology or IT services
- Experience using CRM systems
Entry requirements:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Working hours:
- Monday to Thursday 8:30am – 5pm, Friday 8:30am – 4:30pm
Benefits:
- Perkbox
- Company pension scheme
- Bonus scheme
- Life assurance
- Recruitment referral scheme
- Private medical
- Income protection
Future prospects:
This role provides an excellent foundation for future career progression into Business Relationship Management, Account Management, Sales Support, Customer Success or other customer-facing roles within the business.
About QA:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Interested? Apply now!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London