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Type: Fixed-Term Contract (4 Months, Starting September)
Working Pattern: Hybrid (3 days per week onsite, usual office hours)
The Opportunity
As we gear up for our busiest time of the year—Christmas Peak and Black Friday—our Creative team is expanding to deliver high-impact digital design at pace. We are looking for a Digital Designer to help craft customer-first visual content across all our marketing channels, including Email, Social, Site, and App. If you are a tool-savvy, fast-paced designer who thrives on creative problem-solving and wants hands-on experience using cutting-edge design and AI technologies, this is an exciting opportunity to make a direct impact on our peak commercial performance.
Who Are We?
MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women, and Children.
We offer our customers fantastic value by partnering with companies who we have built long-term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round.
We are located in the heart of Hereford City Centre in our brand new, state-of-the-art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork, and creativity—everything that MandM is all about.
As our business continues to grow, we are recruiting for a talented Digital Designer to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you?
More than a Role
- Competitive Salary: Your talent deserves recognition
- Giving Back: 2 paid volunteer days to support the causes you care about
- Career Growth: Opportunity to grow
- Staff Discounts: Stay stylish with our exclusive discounts
- Company Pension: Secure your financial future
- Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
- Birthday Delight: Take your special day off to celebrate YOU
- Free Parking
- Health & Wellbeing programme: Including critical illness insurance
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The Role Scope
Reporting to the Design & Campaign Manager, you will craft engaging, customer-first digital design content across all marketing channels during our key Christmas Peak trading period. Working alongside the Creative, Social, Communications, and Studio teams, you will produce high-volume visual assets—blending digital layout, editorial design, and image editing to deliver standout creative at pace.
Role Key Responsibilities:
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Design & Digital Asset Delivery
- Deliver high-quality creative assets across all channel touchpoints, including Social, Email, Site, and App.
- Execute high-volume image resizing and asset preparation for homepage and email components at pace.
- Design customer-facing marketing, transactional, and onsite emails that engage our audience.
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Peak Campaign Execution & Trading Agility
- Provide creative assets for MandM social media channels, including paid assets across Google and Meta.
- Adapt quickly to reactive trading requests during high-turnover peak promotional periods such as Black Friday.
- Ensure all peak assets align with the seasonal campaign creative pack outlined by the Design Lead while adhering to brand guidelines.
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AI Tools & Creative Innovation
- Utilise generative AI design tools to generate high-end visual content and streamline asset delivery.
- Proactively research industry trends, visual design, and AI advancements to bring fresh ideas to team meetings.
- Resourcefully problem-solve and troubleshoot creative briefs or AI image outputs when initial renders require refinement.
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- Collaboration & File Management
- Maintain impeccable project housekeeping, logical asset naming, and structured Adobe files across Windows servers.
- Collaborate closely with channel teams and receive creative direction constructively to ensure seamless asset delivery.
About You
What We’re Looking For
- Education or Commercial Experience: A Degree or Diploma in design (or related creative area), or equivalent experience working within a commercial design role (junior and entry-level candidates welcome).
- Technical Proficiency: Skilled in Adobe Creative Cloud (primarily Photoshop, Illustrator, and InDesign) with sound image manipulation and retouching abilities.
- Agile & Organised: Able to work efficiently to tight turnarounds under pressure, managing multiple deliverables in a fast-paced retail environment.
- Forward-Thinking: A genuine interest in generative AI design tools and an eagerness to learn new technologies, such as Google's AI suite.
- Commercial & Brand Focused: A keen eye for detail, customer focus, and the ability to strictly adhere to brand guidelines.
Why Join MandM?
- Cutting-Edge Technology: Gain hands-on experience at the forefront of new AI and video technologies in a commercial design setting.
- Fast-Track Skill Development: Build an impressive, high-volume retail campaign portfolio in just 4 months.
- Collaborative Culture: Work in a modern, state-of-the-art office alongside a supportive, vibrant creative team.
Our Values
At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.
The People
- Integrity
- Teamwork
- Accountability
- Entrepreneurial approach
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