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Digital Development Apprentice
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Join Derby City Council’s Digital Development Team as a Digital Development Apprentice
Gain hands-on experience in digital transformation, AI, automation and technology projects while studying for a Level 3 IT Solutions Technician Apprenticeship. Ideal for enthusiastic problem-solvers passionate about technology and learning.
Most of your apprenticeship is spent working
You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Supporting digital development, automation and AI initiatives across the council.
- Assisting with the planning, coordination and administration of digital projects.
- Providing first-line support for digital and AI services.
- Carrying out quality assurance checks on Microsoft Forms and other digital solutions.
- Creating guidance, training materials and user documentation.
- Supporting testing activities and helping identify opportunities for service improvement.
- Working with colleagues across the council to improve digital services and customer experiences.
- Supporting stakeholder engagement and project communications.
- Developing business process documentation and workflow diagrams.
- Completing apprenticeship learning activities and applying your knowledge in the workplace.
Where you'll work
The Council House
Corporation Street
Derby
Derbyshire
DE1 2FS
Apprenticeships include time away from working for specialist training
You’ll study to gain professional knowledge and skills.
Training provider
ALTHAUS DIGITAL LIMITED
Training course
IT solutions technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
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Training schedule
This is an 80/20 apprenticeship, combining practical, on-the-job experience with dedicated learning time. You will spend approximately 80% of your time working alongside the Team, gaining hands-on experience across digital transformation, AI, automation and technology projects.
Off-the-job training will follow the time allocations outlined in the Occupational Standard. You will work towards the Level 3 IT Solutions Technician Apprenticeship, supported by Althaus and experienced colleagues at Derby City Council.
This approach allows you to apply what you learn directly in the workplace while developing valuable technical, professional and problem-solving skills.
Essential qualifications
- GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Initiative
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Your very own career expert that helps elevate your application to the next level.
Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands
People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities https://www.derby.gov.uk/ (opens in new tab)
Company benefits
- Flexible work/life balance scheme
- Continued professional development opportunities & career conversations
- 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays
- Local Government Pension Scheme
- Team Derby Rewards – retail and leisure discounts
- Access to our Equality Employee Networks Employee Support Network and Neurodiversity Network
- Support for colleagues who are carers
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
You'll be joining a progressive and innovative Digital Development Team that is helping shape the future of digital services in Derby. From AI-powered services and automation solutions to digital transformation projects, you'll gain valuable experience working on meaningful initiatives that benefit both colleagues and residents.
This apprenticeship provides a fantastic foundation for a career in digital development, business analysis, project support, automation or technology delivery.
The contact for this apprenticeship is:
ALTHAUS DIGITAL LIMITED
The reference code for this apprenticeship is VAC2000047715.
Closes in 15 days (Thursday 27 August 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
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