Project Blackbook
Digital /E-commerce Transformation Director - Contract role
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Role: Digital /E-commerce Transformation Director - Contract role
Consulting Seniority: Senior Consultant - Director
Day rate: Estimate £500-£800 outside IR35
Project duration: 3 months with likely extension
Location: Hybrid in London, Reading, and Dublin
We’re supporting a consultancy that specialises in business and digital transformation, known for fostering strong relationships while designing and delivering large-scale, complex transformations worldwide.
We're looking for a transformation leader to support a large retail business in defining and building its future e-commerce operating model. We require experience developing business requirements and delivery roadmaps needed to establish or significantly scale a digital retail proposition. This could include click and collect, customer experience, supply chain, logistics, technology and organisational design. The successful individual will bring credibility and practical retail delivery experience.
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We’ve a preference for you to apply directly via the Project Blackbook website as the consultancy will eventually view your profile in our platform. If you are already in the community, feel free to quickly apply here or reach out to your Blackbook contact, but no need to re-apply directly.
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Tasks
- Define the e-commerce strategy, business requirements and operating model
- Support the investment case and phased delivery roadmap
- Align stakeholders across digital, technology, supply chain and operations
Requirements
- An independent consultant
- Led a major retail e-commerce or digital transformation
- Strong understanding of retail operations, customer journeys and fulfilment
- Able to build trust quickly and influence diverse senior stakeholders
- Consulting experience
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