Compass
Digital Engagement Officer
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Digital Engagement Officer
Compass is looking to recruit a Digital Engagement Officer as we enter an exciting new period for UK politics in 2026.
Role Overview
The Digital Engagement Officer will lead on writing copy for our digital communications, focusing on our member and supporter mailings, website, and social media, and manage our mailing list and inboxes. We’re looking for someone with experience of managing mailing lists and writing copy for a variety of audiences and actions.
You should have experience crafting digital communications that motivate people to take action, and be excited about creating journeys over time that integrate the threads of our fundraising, national campaigns, local organizing, and ideas output together into the story of Compass. You should have a background in digital engagement, specifically in direct marketing through mailings or copywriting for fundraising and campaigning, ideally with a familiarity with CRM software and GDPR regulations. You should be a self-starter, with a proven ability to self-organize and comfortable working in a small, dynamic team. You should have a keen understanding of the political landscape in which Compass operates and be interested in progressive political ideas and working in a pluralist way to make change happen.
The Digital Engagement Officer will work closely with Compass’ Membership and Fundraising Manager (MFM) and Deputy Director (DD) who will offer managerial support and work with you to deepen and develop your skills over time. The Digital Engagement Officer will also work with our Media and Communications Officer and Campaigns Assistant to create and hone our communication with members and supporters.
Key Responsibilities
- Writing copy for mailings, blogs, website content, and social media that is compelling, accessible, imaginative, and aligned with Compass’s tone of voice and core script.
- Writing and editing with various actions in mind, including event invitations, fundraising asks, and campaigns.
- Proofreading mailings, publications, funding bids.
- Developing our voice and core scripts, particularly around specific campaigns or fundraising drives.
- Digital content creation (e.g., graphics, podcast clips).
- Maintaining and updating our CRM records including donor information.
- Managing our inboxes to connect to supporters and steward our members.
Key Responsibilities Include:
- Developing and delivering our core script for digital communications to help achieve fundraising targets and build on our member and supporter engagement.
- Develop and deliver supporter journeys, integrated fundraising, and campaigns plans.
- Develop and deliver fundraising campaigns and recruitment journeys, alongside the MFM.
- Develop and deliver member engagement journeys, alongside the MFM and DD.
- Develop and deliver supporter engagement actions and journeys, as well as supporting actions and journeys to build our email list, alongside the campaigns team.
- Writing or editing content for our website to keep our website up to date.
- With the MFM, provide regular statistical and financial analysis on the effectiveness of our digital communications to inform long-term plans and organizational learning.
- Creating digital content (e.g., graphics or podcast clips) to promote our work.
- Creating and writing a range of posts for social media (written, audiovisual), including the use of evergreen content.
- Keeping our adherence to GDPR and privacy policies updated.
- Managing the inboxes that connect us to our members and supporters.
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Requirements
Skills:
- Self-organisation: able to self-motivate, be proactive, and work independently to an agreed schedule.
- Flexibility and adaptability: its politics, things change fast and furiously.
- Creativity with an eye for detail: the skill to find the right angle for our mission, to think laterally to develop fresh messaging, and to proof and edit.
- Keeping the big picture in view: the skill to work in and emphasize nuance, and try to communicate complexity without losing clarity or personality.
- Collaborative and communicative: able to work in a small, agile team, with excellent interpersonal and communication skills, online and in person.
- Political judgement: a clear understanding of the political context we work in, the culture we represent, and which issues are politically sensitive.
Experience, Qualifications, and Knowledge:
- Experience working motivating people to take action via digital communications.
- Confidence and competence in working across a range of channels to tell powerful stories.
- Excellent communication skills – especially written – with attention to detail.
- Understanding of managing email journeys, lists, and platforms.
- Familiarity with website management.
- Familiarity with CRM software and GDPR regulations (desirable but not essential!)
- Knowledge of the UK progressive political scene and support for the aims, vision, and values of Compass.
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Benefits
Compass is a highly ambitious organization, working to change the way we do politics. With a strong track record of bold and innovative campaigns and a wide network of members, associates, and partners, Compass is rapidly expanding its political influence and reach, particularly within the Labour Party via the Mainstream network.
Mainstream is a new vehicle founded by members of Open Labour and the Compass Labour network to turn the Labour party back once again to the direction of hope and a progressive and plural future. This post is for someone who believes in and wants to be part of creating the vision and culture of a good society and wants to work flexibly and energetically to further these goals.
- Pay will be £30-33k depending on experience, London-based, with room for flexible working in terms of hours and location.
- We have an office in central London (near Vauxhall) and the likely candidate would need to be comfortable travelling to the office at least 2 – 3 times a week.
- The position is full-time with a one-year renewable contract and we are looking for someone to start as soon as possible. There is a 3-month probationary period.
Compass is committed to providing equal opportunities to people regardless of background and we actively seek applications from people with backgrounds that are underrepresented in our sector, especially with regards to race and class. We recognize that representation in our sector is not good enough; this makes our politics and our campaigns weaker. As such, we particularly encourage applications from people who can demonstrate the skills, even if they have never worked in this precise field. We welcome people to apply who can demonstrate their aptitude, even if a career in politics has so far been closed off to them.
To apply for this role, please click here and fill in this form. You will be asked to upload a CV and answer two questions related to the position.
The application deadline is September 3rd at 5pm. We expect interviews to be held through September and will explain more about the process if you’re invited to the next round. If you think you’ll struggle to make this deadline, but are keen to apply, or have other questions related to the role, please get in touch with Compass at info@compassonline.org.uk.
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