York St. John University
Digital Experience Manager

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Location: York
Salary: £34,610 - £39,906
Full time, permanent.
Introduction to YSJ university
Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging.
The Team
The Digital Experience Team are a multi-skills team, made up of technical specialists and content designers and creators. The team have stewardship of a number of digital assets around the University, with the main focus being on our award-winning University website.
The team create attractive, accessible assets to support a wide range of stakeholders and functions within the University, with a particular focus on supporting student recruitment, using well-planned and delivered user journeys to support our enquirers and applicants.
The Role
We are looking for a confident and skilled people manager with excellent personal organizational skills, attention to detail, and the ability to work autonomously. The successful candidate will have skills and knowledge around the management of large and complex websites and their links with marketing, with knowledge of using HTML, CSS, and JavaScript. They will have a good understanding of user journeys, web analytics, and SEO and GEO.
Experience of working in Higher Education or similar complex organization is desirable but not essential.
Required Skills And Experience
- Experience within team leadership and development
- Able to prove experience of managing large and complex websites
- Understanding of HTML, CSS, and JavaScript
- Prior experience using web reporting tools
- Understanding of CMS and design for digital layout, composition, and wireframes
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Additional Information
For informal enquiries, please contact Matthew Taylor at m.taylor1@yorksj.ac.uk.
Unfortunately, this role is not eligible for Skilled Worker Visa sponsorship; however, we welcome your application if you are able to evidence right to work in the UK via an alternative route.
It is anticipated that the selection process will include an interview. Further details will be provided if you are shortlisted for an interview.
We offer a range of family-friendly and inclusive policies and facilities and welcome applications from individuals from underrepresented backgrounds. As part of our commitment to providing an inclusive working environment, consideration is given to all requests for job share or flexible working arrangements.
This vacancy is scheduled to close on the date indicated at the bottom of this advert, but we encourage you to please apply as early as possible, as we may consider closing earlier if we receive a high level of applications. If the vacancy is closed earlier, all pending applicants will be notified and provided with 24 hours' notice to submit an application.
Application process support
We are keen to support you throughout the recruitment process. Before starting your application, please refer to the attached candidate application form guidance below, which provides advice about completing the application process.
If you require a reasonable adjustment in order to apply for this position, please contact vacancies@yorksj.ac.uk. Within the application form, there is an opportunity for you to request a reasonable adjustment at the interview stage of the process; however, if you wish to discuss this in further detail at any point in the process, please do not hesitate to contact us. The following resource may help you adapt the device you are using to apply to suit your needs: My Computer My Way (abilitynet.org.uk).
Please note that CVs are not accepted in place of the application form. Within the application process, you will be asked to answer a selection of work-related questions. Our aim is to get to know you and understand your individual skills and experience and how you would apply these within the role. We are aware that AI can be helpful in shaping your responses, but we encourage you to share your answers in your own words.


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Our Benefits Package
We offer a wide range of employee benefits, including:
- Excellent annual leave entitlement, including five discretionary university closure days over the Christmas period
- Disability leave (applies to staff who have disclosed a disability and is also available to staff with disabled dependants)
- Pension scheme
- Health Cash Plan after six months service
- Employee Assistance Programme
- Paid leave for Armed Forces Reservists
- On-campus courses, one-to-one tutorials, and online resources to help you develop your digital skills and work with new software
- Relocation expenses package for certain roles
- Reimbursement of Skilled Worker Visa application fees and Visa loan scheme for additional costs (if applicable to the role)
Further Information About Life At YSJ
Our attached 'further information' document below provides further information about our culture, achievements, and testimonials from our employees.
- Read more about our culture, inclusive community, working arrangements, and benefits for York St John employees.
- Read the latest news, views, and stories from our staff and students.
- Read more about our commitment to managing and reducing our environmental impact and to promoting sustainable development wherever we can.
Closing Date - Sunday 20 September 2026 at midnight
Provisional Interview Date - Tuesday 13 October 2026
Further Details
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Further Information
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