Randstad Digital
Digital Learning Development Manager
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Role Overview & Purpose
The Digital Learning Development Manager is a strategic and operational L&D technology lead position. The primary goal of this role is to own, optimize, and govern the organization's digital learning ecosystem (including Learning Management Systems [LMS], Learning Experience Platforms [LXP], and emerging learning tech like AI) to drive enterprise workforce capability.
Rather than just creating content, this role acts as the organization's internal Subject Matter Expert (SME) on learning technologies. It balances continuous platform improvement, data analytics, and vendor management with strict governance and compliance tracking across a large, enterprise-scale workforce. It includes direct line management of one Digital Learning Partner.
What to Look For in Candidates
When evaluating candidates for this interim/contract position, focus on these critical indicators:
- Enterprise & Regulated Scale: Look for individuals with proven experience managing LMS/LXP platforms in large, complex, matrixed, or heavily regulated environments (e.g., construction, engineering, infrastructure, financial services).
- Technical & Standards Knowledge: Deep expertise in LMS/LXP administration, eLearning standards (SCORM, xAPI), digital accessibility standards, and M365 integration.
- Data & Compliance Focus: Proven ability to build dashboards, analyze learning engagement metrics, and ensure 100% regulatory/mandatory compliance reporting.
- Vendor & Procurement Experience: Experience handling RFPs, managing third-party learning software suppliers, contract performance, and tech implementations.
- Mobility & Flexibility: Based out of Leeds, but must be fully comfortable and willing to travel UK-wide as business requirements demand.
- Red Flags: Pure instructional designers who lack platform/tech stack strategy experience; candidates who have only worked in small, non-complex environments without strict compliance frameworks.
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Job Description: Digital Learning Development Manager
About the Role
As the Digital Learning Development Manager, you will serve as the organization’s subject matter expert for learning technologies. You will lead the strategy, optimization, continuous improvement, and governance of the digital learning ecosystem (LMS/LXP). By leveraging data analytics, automation, and emerging technology (including AI), you will enhance the overall employee learning experience while ensuring full compliance and business alignment across the UK.
Key Responsibilities
- Ecosystem Strategy & Tech Roadmap: Lead the overarching strategy for the digital learning ecosystem (LMS and future LXP), staying ahead of industry developments including AI, automation, and personalized learning.
- Governance & Compliance: Maintain robust governance, quality controls, accessibility standards, and data integrity for all digital learning content and compliance reporting across the UK business.
- Analytics & Insight: Drive organizational reporting and dashboard performance to provide actionable insights into learning compliance, engagement, and platform efficacy.
- Supplier & Vendor Management: Manage operational relationships with LMS/LXP suppliers and external eLearning vendors; support business cases and procurement for future learning technologies.
- Team Leadership: Manage and develop the Digital Learning Partner, ensuring quality assurance, branding, and user experience standards are maintained across all digital assets.
- Stakeholder Engagement: Act as a trusted consultant to HR leadership, business unit heads, IT, Information Security, and audit teams.
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Required Experience & Skills
- LMS/LXP Expertise: Significant experience managing and optimizing enterprise LMS/LXP platforms within large, complex, matrixed organizations.
- Compliance & Governance: Strong background in compliance/mandatory learning frameworks, regulatory reporting, and learning quality assurance.
- Technical Standards: Deep working knowledge of SCORM, xAPI, digital accessibility (WCAG), and Microsoft 365 integrations.
- Vendor & Project Management: Demonstrable track record managing tech vendors, supporting procurement, and delivering digital learning transformation projects.
- Data & Analytics: Expertise in building learning analytics dashboards and translating data into strategic decision-making.
- Qualifications: Degree-educated or equivalent experience (e.g., CIPD).
Key Behaviours & Requirements
- Culture & Values: Talk positively, collaborate relentlessly, encourage constantly, make a difference, and value everyone.
- Mobility: Must be based in/near Leeds with full willingness to travel UK-wide to business sites when required.
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